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Adobe Muse doesn't save my project

New Here ,
Sep 03, 2018 Sep 03, 2018

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Adobe Muse doesn't save my file. This is not the first time. How is that even possible?

If I restart, everything works fine for 5 minutes, then again it crashes or whatever and can't save the project. If I want to quit, it asks me if I want to save my project, I hit yes, but it doesn't work.

I've just reinstalled Creative Cloud our days ago.

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LEGEND ,
Sep 03, 2018 Sep 03, 2018

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On what kind of OS are you working on? PC/Mac?

Kind Regards,

Uwe

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New Here ,
Sep 03, 2018 Sep 03, 2018

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I´m on Windows 8.1 64bits

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LEGEND ,
Sep 03, 2018 Sep 03, 2018

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Let´s see, who can help with your system. I am on Mac, sorry.

Best Regards,

Uwe

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Community Expert ,
Sep 03, 2018 Sep 03, 2018

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This sounds like a permission's problem.

Are you receiving any error messages?

What does your Windows Event Viewer say is causing Muse to crash?

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Sep 04, 2018 Sep 04, 2018

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When I say it crashes, it means that it won't either close or save the project. It stays like that. No errors. The only way to close the application is by forcing it in Task Manager. When I reopen Muse, it shows me the recovered project which is useless.

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