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Cannot update to 2018.1

New Here ,
Jun 25, 2018 Jun 25, 2018

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I manage Adobe licenses for a college lab using iMac's with the most recent iOS updates. A Muse class is being taught in the lab this semester and requires the upgrade to 2018.1, but Adobe CC does provide the option to update the app. I've uninstalled/reinstalled Adobe CC. I uninstalled Muse on one system as a test, but it no longer appears on the list of available CC apps to package. How can I get this updated for the students?

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correct answers 1 Correct answer

Community Expert , Jun 26, 2018 Jun 26, 2018

I suspect you're on an Enterprise or Team license plan.    You may need to contact your Adobe rep to see if they can push Muse out to you another way.  

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Community Expert ,
Jun 25, 2018 Jun 25, 2018

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Muse is End of Life meaning it's not being updated any longer.   Open CC Desktop App and check the box for Show Older Apps under Preferences.  See screenshot.

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jun 26, 2018 Jun 26, 2018

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Irregardless of why it needs to be updated, the fact remains that it will not. The matter is pressing for current students at this present time. The Show Older Apps option is not available.

Screen Shot 2018-06-26 at 8.33.42 AM.png

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Community Expert ,
Jun 26, 2018 Jun 26, 2018

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I suspect you're on an Enterprise or Team license plan.    You may need to contact your Adobe rep to see if they can push Muse out to you another way.  

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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LEGEND ,
Jun 25, 2018 Jun 25, 2018

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just fyi that Muse and BC are both eol and you should not be teaching eol software to students mate

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