• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Library fails to load

Engaged ,
Apr 30, 2018 Apr 30, 2018

Copy link to clipboard

Copied

Hi Again

I keep getting an error where my libraries fail to load I get a message "something went wrong initialising Creative Clod Libraries"

Ive contacted support about this several times and they are useless and each time come up with a different reason and no fix! Any ideas?

Thanks

Views

341

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

May 01, 2018 May 01, 2018

Hey dandybox,

Very sorry or the bad experience with support.

However, let me take a chance to dig into your issue.

Since when are you facing this issue?

Did you try signing out and in the Creative Cloud application?

Also, try following the troubleshooting mentioned in this doc - Solution to the issue: Adobe Creative Cloud Libraries panel.

Let us know how it goes and we will check further.

Regards,

Ankush

Votes

Translate

Translate
May 01, 2018 May 01, 2018

Copy link to clipboard

Copied

Hey dandybox,

Very sorry or the bad experience with support.

However, let me take a chance to dig into your issue.

Since when are you facing this issue?

Did you try signing out and in the Creative Cloud application?

Also, try following the troubleshooting mentioned in this doc - Solution to the issue: Adobe Creative Cloud Libraries panel.

Let us know how it goes and we will check further.

Regards,

Ankush

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
May 03, 2018 May 03, 2018

Copy link to clipboard

Copied

LATEST

Ive had this issue since I first started using Muse. Yes somtimes logging out and back in works, sometimes it doesnt. Muse is crashing about every hour for me at the moment. Ive found it glitchy from the start to he honest...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines