Muse 2017 crashes on start

[omavros]

Hi Everybody,

Muse 2017 does not start on my MacPro with Sierra.

So far I have taken the following steps:

• I have deleted the preferences cache and restarted.
• I have uninstalled and reinstalled Muse
• I have signed out of Creative Cloud and signed back in again

No errors in the “Install.log".

Startin Muse with pressed Shift key does not make a difference.

Muse 2015.2.1 ist working.

Any help or suggestions on how to get me back up and running would be greatly appreciated!

Michael

[Kratika Agarwal]

Hi Michael,

Muse should not be in focus while launching, try this if it resolves the issue.

Thanks

Kratika

[omavros]

Hi Kratika,

this is a bug, isn’t it?

But it worked.

I started Muse with a double click and switched fast to the Finder - and Muse 2017 is running!

Thank you so much,

Michael

[Kratika Agarwal]

Hi,

Yes, we are aware of the issue, we are working on it.

Thanks

Kratika

[Kratika Agarwal]

Hi

Please download the beta build from below link which fixes this issue.

Adobe Muse Private Beta Program

Thanks

Kratika

[Preran · Accepted solution]

Hi everyone,

Most crash issues have been fixed in the latest update. For more info, see Adobe Muse 2017.0.1 is now live. Read this first.

Thanks,

Preran

[Sanjit_Das]

Participation in the Muse Prerelease Program is under a Non-Disclosure Agreement. All discussion of the beta builds and beta program should be limited to the private http://museprerelease.com forum.

For others reading this thread, the Adobe Muse Prerelease Program is available to all active subscribers who can accept the terms of the Non-Disclosure Agreement. You can join by going to http://museprerelease.com

The prerelease build installs along side the shipping build. The two don't have any overlap.

Adobe Muse CC FAQ

Thanks,

Sanjit

[luiginoc94421580]

Hi,

I have a problem. My Muse CC crashes at start up. I work on Windows 10 and both Muse and Windows are up to date.

Can someone help please?

Thanks,

Luigino