Adobe business catalyst

[Nina_-uCjjcC]

Bonjour,

J'ai créé un site internet grâce a l'aide d'Adobe Muse, j'ai ensuite voulu le publier en utilisant adobe business catalyst…

J'ai voulu créer mon propre nom de domaine en payant un abonnement Bronze, cependant aujourd'hui je me retrouve sans nom de domaine personnalisé

et je ne comprend pas comment l'obtenir…

Sur aide d'adobe, ils expliquent qu'il faut effectuer une redélégation, entre autre sur Godaddy, se connecter avec son nom d'utilisateur et son mot de passe adobe,

sauf que cela ne marche pas…

Quelqu'un à t'il la solution ?

Merci

[Pazzaria Productions]

S'il vous plait, répéter peut être, en Anglais?

Merci beaucoup!

Sincerely,

Daniel L Rappaport

Educator

(personal links removed by moderator)

[Nina_-uCjjcC]

Hello,

I created a website on adobe muse and i publish it with adobe business catalyst,

I paid for the bronze plan, and i just want my own domain name, but for that adobe business catalyst said that I need to set-up an SSL, and i don't know what to do…

thank's

[Preran]

Hi Ninat,

See HTTPS - add a SSL certificate to your site for information on adding SSL certificate to your site.

Let us know if you need more assistance.

Thanks,

Preran

[Nina_-uCjjcC]

Thank's for your help,

I purchase the ssl certificate overage from my partner Portal.

But now, i'm waiting my certificate since 48h, is it normal ?

Because they said "Please allow for up to 24 hours for the certificate to be generated by our provider Let's Encrypt."

[Preran]

I am not sure who your partner portal is. Are you talking about Business Catalyst here? If it is a non-Adobe portal, you will have to contact them for assistance.

Thanks,

Preran

[Nina_-uCjjcC]

Hi,

It's an adobe-portal (partner portal), but they refused my certificate…

I d'ont know what's the problem…

thanks,

[Nina_-uCjjcC]

Hi,

I tried a second time to resend a request for the certificate, but it's doesn't work again…

Can I have some help ?

Because I don't jnow what to do at all…

Thank's,

Nina

[Preran]

I really don't have too much of an idea based on what you said. I don't know the Adobe partner portal you refer to. I suggest contacting Contact Customer Care and checking with them about who is best placed to support you under these circumstances.

Thanks,

Preran