Adobe Muse 2017.1 version publishing problem

[enisb33197180]

After i update Adobe Muse, i change something on site.

When i saved site, program directed to save as a new file because of new muse version.

After i finished my work i wanted to publish site and pushed the publish button. and selected "only modified files"(like every time i upload before)

Finally when i waited to uplad site suddenly Adobe Muse closed and didn't published.

I tried one more time and this time i selected "upload all files".  result was the same. Adobe Muse closed and didn't published.

I thought the problem was that the file changed the name. and i change file name to the first version. but result was same. Adobe Muse closed and didn't published.

İs there anyone who knows what is the problem.

Thank you very much.

[amitcs06]

For this we need to investigate the issue. If it ok please upload the file in drop box and send the link.

Thanks

[Preran]

In the time that we investigate this issue, please try installing a previous version of Muse Download and install Creative Cloud apps and let us know if it helped.

You can have both versions of Adobe Muse installed at the same time on your computer but you can open only one at a time.

Thanks,

Preran

[ankushr40215001 · Accepted solution]

The latest update to Muse is ready for download. This update addresses most of the issues reported since 2017.1. Please confirm these fixes as soon as you have had a chance to test them.

There is one new feature in the latest update, and it is a feature that will help you make a smooth transition to a next update allowing you to go back and use your files in a previous version of Muse in case it becomes necessary.

Automatic creation of a backup file after you convert files to the next version:

When you open an existing Adobe Muse file using the latest version of the application, file conversion takes place. Earlier, after the file conversion, when you saved your file, you were not able to open the file in an older version of Adobe Muse.

Now, when you open and save an existing file in Adobe Muse (2018.0), you see the following warning message:

If you click OK, a backup file is saved in the same location as your original file. You can use this backup file with the older versions of Adobe Muse.

Note: The backup file is created only for those files that are converted after you open the file using the latest version of Adobe Muse.

More details provided in this doc - https://helpx.adobe.com/muse/using/whats-new.html.

Thanks,

Ankush