Adobe Muse 2017 - Not exporting HTML - Solved

[whiteship]

Hello, I designed a site but when I export it as html nothing happens, the site works well if I preview it in browser but it doesn't export as HTML. I uninstalled and reinstalled Muse, deleted the preferences, tried exporting to different locations with different names, nothing happens. What am I doing wrong?

Edit: I got to the bottom of the problem, it seems a widget box had a font that was not available in Muse and it wouldn't export until I choose a font that is available.

[ankushr40215001]

Hey whiteship,

That's a great observation.

Thank you for bringing this up and I am sure it will help a lot of other users as well as our product team to improvise the software.\

Regards,

Ankush

[Guest]

Same issue. Any resolution?

[whiteship]

Hello Tommy,

I've ran into the problem a few more times since this topic was opened and resolved. Everytime the problem was the fonts, more specifically a widget or something uses a font you either don't have installed on your computer or it's not working properly. If that's what it is then change the font to something you do have installed and it will export. At least it worked for me.

[diegoa90296629]

Hi. I've tried to export my site to html, and had the same problem... However. When I go to open the file and change the font it causes an error and shuts me out. When I recover the file it just repeats and shuts out again. Can you help me!?!

[Nancy OShea]

Adobe Fonts (formerly called Typekit) have retired many fonts in the last few months.   If you're using a font that's no longer supported you will encounter errors.   Remove and replace old web font with a supported one.

• Adobe Fonts | Explore unlimited fonts
• Adobe Edge Web Fonts
• Google Fonts

[Guest]

problem solved.

Make sure you use Muse with TypeKit supported fonts.

The issue I now have is getting TypeKit to work on S3 Amazon AWS standard service....thoughts?