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Adobe MUSE CC 2018 file freezes when opening

Community Beginner ,
Dec 19, 2019

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Adobe MUSE CC 2018 file freezes when opening. Other sites open, edit and upload fine. There's no unique widgets or fonts used that I know of. Just as it quits the error message is "Adobe Muse CC has encountered an error and will now exit. Please report the last few action you took leading up to this error to the Adobe Muse CC team. [FR/GET SIZE] ERROR: ERROR #3001: File or directory access denied."

 

This file did open on a backup computer that had a just installed MUSE CC 2018 on it. I uninstalled Muse, then downloaded MUSE CC 2018 on my main Mac just to see if that fixed it. It did not. The only change in this Mac since I last opened the file was added new memory. I went from 16 GB to 64 GB. 

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Adobe MUSE CC 2018 file freezes when opening

Community Beginner ,
Dec 19, 2019

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Adobe MUSE CC 2018 file freezes when opening. Other sites open, edit and upload fine. There's no unique widgets or fonts used that I know of. Just as it quits the error message is "Adobe Muse CC has encountered an error and will now exit. Please report the last few action you took leading up to this error to the Adobe Muse CC team. [FR/GET SIZE] ERROR: ERROR #3001: File or directory access denied."

 

This file did open on a backup computer that had a just installed MUSE CC 2018 on it. I uninstalled Muse, then downloaded MUSE CC 2018 on my main Mac just to see if that fixed it. It did not. The only change in this Mac since I last opened the file was added new memory. I went from 16 GB to 64 GB. 

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Error

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154

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Dec 19, 2019 0
LEGEND ,
Dec 19, 2019

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What happens, if you create testwise a new user and try to open the file there?

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