I have just changed my computer and can no longer access Adobe Muse from my Creative Cloud APP. I realise that it has been discontinued and is no longer supported - however I need to download a copy onto my new MAC to enable me to maintain the hundreds of websites I have created for my clients over the past years. Without a copy of Muse I cannot help my clients and I am in serious trouble.
I am in a panic!
Hope someone can help.
As far as I had never the issue of searching for older apps: there must be and thewre will be a button for something like: show olader apps - or so. There you will find muse as well.
It might appear different from time to time - search for it and you will find it, I´m pretty sure
"...to maintain the hundreds of websites I have created for my clients over the past years."
You're already in trouble. Muse is end of life and should NOT be used for further site development. It's time to rebuild your old Muse sites with other software as soon as possible.
Meanwhile, go to CC desktop app. Click on your Avatar (top right image) > Preferences.
Go to General > Settings and click the box to Show Older Versions.
If you don't see that box, you do not have a paid Creative Cloud ALL APPS plan. Or you're on a Teams / Enterprise plan and you must contact your IT dept. Your plan admin will need to create a Muse package for you.
I know I'm in trouble - however I have spent so much time designing so many sites in Muse!
I have the full plan - however still can't see the oler apps when I hit the toggle.
Just out of interest, which web design pacakage would you recommend? Thinking of WordPress so I can host the sites myself.
Thanks again for your help!
Hi, I am having the same problem! I click the "show older apps" however Muse is not there!!!
I have loads of websites that I need to maintain for my clients.
[Moderator branched and merged with original post.]
Did you ever get to download Muse - I'm having same problem
Do you have a paid individual subscription to the Creative Cloud ALL Apps plan? You cannot get Muse without one because Muse is discontinued and no longer available for trial download or purchase. See screenshot below from Creative Cloud desktop app.
Teams & Enterprise plan holders must contact their IT dept. Ask your plan admin to create a special Muse package for you.
I've got the full plan - spent ages chattin with Adobe and they said it could not be dowloaded as I'm on Big Sur and Muse hasn't been tested for that - said I needed to use an older Mac with an older operating system.
Muse development ended before Big Sur released so was never tested on that platform. But other mac users report that it works OK for them.
Maybe this is a blessing in disguise and will give you with the incentive to migrate away from Muse onto modern web authoring software.
Good luck! 🙂
Sadly no. I have the full paid plan but Muse is not showing.
To be honest I'm fed up with everyone saying its EOL etc. I know that - however I have Muse sites that need to be maintained. I don't have the time or budget to rebuild them!!!
Just out of interest, do you have an alternative? I'm thinking of WordPress.
Did you check the box to Show Older Versions in your CC Desktop app? And are you logged-in to your paid Creative Cloud all apps plan?
1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.
Failing that, contact your Teams / Enterprise IT dept admin. They will need to create a new Muse package for you.
Thanks for taking the extra time to respond - its really appreciated.
I did as you suggested but to no avail - Muse didn't appear.
Unfortunately as a sole trader business, I don't have a Teams / Enterprise IT department that I can turn to.
I did check my old PC - it shows Muse on that (as it is still installed) - however I have now migrated all my work over to my new Mac. Maybe I will have to keep it just for using Muse?
Does your computer user profile have full adminstrative level permissions to install software?
I believe it does - checked user profile - I have full admin rights.
I have just changed to MAC OS so still finding my way around - however have managed to downlaod and istall all other software - Adobe, Microsoft etc.
Seems crazy that the Creative Cloud App on my old PC is showing different options to the one on my MAC...
Thanks though for you continued help!
I honestly can't explain why you don't see Muse and Fireworks in your CC Desktop app (please refer to screenshots posted above on Jan 15) unless 1) your computer can't support it or 2) you're not logged-in to your paid ALL APPS plan.
While WordPress is not at all like Adobe Muse, it it used for almost 40% of all websites so it's the most popular choice of any individual Content Management System (CMS). There are other options such as Squarespace, custom coding (more time consuming and expensive), or if you want something that's a bit more design oriented check out Webflow. It really depends on what the websites need to do.