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Adobe Muse won't show up in my new computer

New Here ,
May 29, 2018 May 29, 2018

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So I recently had to replace my computer and get anew one. When my Adobe wouldn't show up once my data was transported and was confused. At first I looked on the Adobe website and thought the problem was that I had to deactivate my old computer, so I did. But I couldn't find where to activate my new one.

I then realized that I needed to download creative cloud again on my new computer. Once downloaded all of my subscriptions show up within the CC window but Muse does not. When on my plans and subscriptions page I cannot find where to download Muse or activate my device for it. What do I have to do to get Adobe Muse to work on my new device?

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Community Expert , May 29, 2018 May 29, 2018

In case you haven't heard, Muse is end of life now.   I don't recommend using it for new projects.

That said,  open CC Desktop App and click on the 3 dots icon near your profile image (see screenshot).  Go to Preferences and turn on Show Older Apps.

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Community Expert ,
May 29, 2018 May 29, 2018

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In case you haven't heard, Muse is end of life now.   I don't recommend using it for new projects.

That said,  open CC Desktop App and click on the 3 dots icon near your profile image (see screenshot).  Go to Preferences and turn on Show Older Apps.

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Oct 04, 2018 Oct 04, 2018

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Amazing, thank you Nancy OShea! I too had the problem when I bought my new MacBook Pro and installed Creative Cloud, that Muse wasn't in my apps list.

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