Adobe Muse

New Here ,
Jun 25, 2020 Jun 25, 2020

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I cannot open up my Adobe Muse application. The PD app just spins around. I need an Adobe expert to help fix the problem.

 

 

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Adobe Community Professional ,
Jun 25, 2020 Jun 25, 2020

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I am by far not an Adobe Expert and here in this forum there will never again be one except the ones from the Muse forum, means - users.

As Muse is under EOL since two years ago AND was often said that support has already ended totally - which system are you working on. Are you a full CC subscriber?

 

Kind Regards,

Uwe

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Adobe Community Professional ,
Jun 26, 2020 Jun 26, 2020

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Please log-in to your account below.
https://account.adobe.com/plans

Do you have a paid Creative Cloud All Apps plan? 

If yes, you should be able to open Muse.  If no, you can't use Muse anymore because it's discontinued.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Jul 13, 2020 Jul 13, 2020

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Were you able to solve the problem?

If not, please see this related discussion.

https://community.adobe.com/t5/muse/adobe-muse-loads-and-immediately-closes-new-laptop/td-p/11264497

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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