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All my Mobile Websites DISAPPEAR: Very URGENT!!!

Community Beginner ,
Feb 21, 2019

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Hi, I have a very very big problem.

I don't know why all my customers websites, and I say all of them, from one day to another are NOT SHOWING on mobile anymore.

They load on desktop perfeclty, but on mobile all of them load a white blank page.

How is that possibile???

Thanks

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All my Mobile Websites DISAPPEAR: Very URGENT!!!

Community Beginner ,
Feb 21, 2019

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Hi, I have a very very big problem.

I don't know why all my customers websites, and I say all of them, from one day to another are NOT SHOWING on mobile anymore.

They load on desktop perfeclty, but on mobile all of them load a white blank page.

How is that possibile???

Thanks

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Feb 21, 2019 0
LEGEND ,
Feb 21, 2019

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  • At first: Give us a link to your site, to have a look at.
  • You are talking about browser view, don’t you?
  • It sounds that you have created an adaptive site with separate layouts for desktop and phone.  Is the layout stillpresent in your .muse file?

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Feb 21, 2019 0
Community Beginner ,
Feb 21, 2019

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Thanks Gunter for your help, all of them are responsive design.

On broswer view they works if you mean from desktop.

All of them from Desktop are working perfeclty and alway worked.

From a day to another they are not loading on mobile from the mobile device anymore.

I have many different:

1 of them is :

CrossFit Missori - Il primo box nel centro di Milano

or Ideavideo - Produzione video professionali aziendali con droni

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Feb 21, 2019 0
Community Beginner ,
Feb 21, 2019

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I checked also other different Muse website from different people and they worked on my mobile.

But all mines don't work anymore. I also didn't touch them, I'm using muse just if they request an update

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Feb 21, 2019 0
LEGEND ,
Feb 21, 2019

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Here everything seems to work fine here. Tried it in Safari’s simulation mode and on a „real“ iPhone

In „real life“ (on iPhone) the page loads quite slowly, but at least it loads.

So: Try to clear your browser cache, and test again.

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Feb 21, 2019 0
Adobe Community Professional ,
Feb 21, 2019

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Let me add, that your responsiveness lacks towards smaller breakpoints like this on both sites.

Bildschirmfoto 2019-02-21 um 20.33.43.png

This is not your issue but, …

For me also all works fine, slowly maybe but fine.

Kind Regards,

Uwe

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Feb 21, 2019 0
Community Beginner ,
Feb 22, 2019

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Thanks guys but this for example have even more problems:

Let's Party Kids | Make it Memorable!

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Feb 22, 2019 0
Community Beginner ,
Feb 22, 2019

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All of them were working perfectly till 3 days ago

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Feb 22, 2019 0
Adobe Community Professional ,
Feb 22, 2019

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The same issue as above, site works on mobile but design lacks.

Bildschirmfoto 2019-02-22 um 13.56.32.png

Bildschirmfoto 2019-02-22 um 13.56.43.png

Kind Regards,

Uwe

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Feb 22, 2019 0