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All my Muse FTP login details have disappeared

Explorer ,
Jul 11, 2017

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This is annoying. Has anyone else experienced this lately?

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All my Muse FTP login details have disappeared

Explorer ,
Jul 11, 2017

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This is annoying. Has anyone else experienced this lately?

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Jul 11, 2017 0
Adobe Community Professional ,
Jul 11, 2017

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Did you move your muse files? Or saved them as a new file with a new name?

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Jul 11, 2017 0
Explorer ,
Jul 12, 2017

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No. I had not opened Muse on this particular computer for over a month. Adobe asked me to agree to its terms and conditions before launching the application. I suspect there has been an update or something.

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Jul 12, 2017 0
LEGEND ,
Jul 11, 2017

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Did you open the Muse file on a different machine? For security reasons the credentials are purged in this case.

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Jul 11, 2017 0
Explorer ,
Jul 12, 2017

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No. I have only ever launched the affected files on one machine.

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Jul 12, 2017 0
Most Valuable Participant ,
Jul 12, 2017

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I had this happen and reported it to the forum, here is the link that provides some things to look into. Although it has not happened in a while, I was never able to pin point a specific cause.

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Jul 12, 2017 1
LEGEND ,
Jul 12, 2017

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My proposal: Don't think any longer about this, enter you credentials again (I think this will be done in maximum 1 minute), be lucky and see, if it happens again. Every application or computer may have a hiccup. Don't worry about this.

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Jul 12, 2017 1