Animation (OAM) not showing in Safari

New Here ,
Sep 06, 2017 Sep 06, 2017

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OK, so I made a super simple animation test, placed it in Muse and published site to Business Catalyst. The site opens great in Firefox and Chrome, however when opening it in Safari the animated OAM file only shows up the first time. If I reload the page it's gone! I have to close the page, empty the caches then reopen it to make it appear again. Then of course it disappears once more if i reload the page again. However, if I physically resize the browser window by clicking/dragging at the edge the animation pops back into view. Same thing happens on iPhone and iMac, if I change from horisontal to portrait or vice versa, the animation shows up again. 

The animation works on its own: badl_tre

But when placed in Muse and opened in Safari, it doesn't: Home

As I said, I'm only having this problem in Safari. Firefox and Chrome are working fine. Any solutions?

Thanks!

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Adobe Employee ,
Sep 08, 2017 Sep 08, 2017

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I tried viewing your link on Safari and it works just fine. Did you make any changes recently that could have helped?

Thanks,

Preran

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New Here ,
Sep 09, 2017 Sep 09, 2017

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Thanks for your reply! No, I haven't changed anything. Did you try to reload the page? I only get it to work the first time I load the page. If I reload the page the animation does not appear. This problem only occurs in Safari.

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New Here ,
Jan 15, 2018 Jan 15, 2018

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I am also having this EXACT same issue in Safari. The only work around I can see working in my instance is to modify server side caching settings. I've exhausted any other work arounds provided in other searches I've done. Have you had any further luck with this?

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