app problems

[Oscar5C16]

My adobe muse has been downloaded successfully, but my app still can't open after installing, how can i solve this? i need to complete my school assignment with this app please give some solutions on it

[fotoroeder]

Did you purchase the full CC-subscription? With not the full CC subscription plan, there´s no muse anymore.

Kind Regards,

Uwe

[Nancy OShea]

Assuming you have a PAID ALL APPS plan to Creative Cloud, and you're on Windows, try right click > Run as administrator.  Also disconnect from the Internet BEFORE you launch Muse.  After Muse launches, reconnect to the Internet.

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