Audio won't play on certain devices

New Here ,
May 30, 2018 May 30, 2018

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Hello. I've designed a Muse page with some scroll-over audio embedded (using an external widget). However, once the page is published, the audio only seems to work on newer Mac desktop computers, and I can't figure out why. It does not play on my 2015 Macbook laptop or on my iPhone. Any idea why this could be? I am trying to troubleshoot but getting nowhere.

I'd appreciate any help. Thank you!

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correct answers 1 Correct Answer

Adobe Community Professional , May 30, 2018 May 30, 2018
Autoplay is not universally supported by all devices and browsers. 

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Adobe Community Professional ,
May 30, 2018 May 30, 2018

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Autoplay is not universally supported by all devices and browsers. 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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