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[branched] Muse won't sign in to adobe business catalyst

Engaged ,
May 12, 2018

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I'm having the same problem on May 12, 2018  It just started this morning and I have made NO CHANGES to my computer since I last published yesterday. I need to publish my site and have no idea how to work around this. Please help.

It can be issue with BC server. Sometimes the server undergo maintenance which might cause such issues.

So there is nothing much can be done by you, unless trying to sign out and sign in back to Muse and Creative Cloud.

Regards,

Ankush

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[branched] Muse won't sign in to adobe business catalyst

Engaged ,
May 12, 2018

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I'm having the same problem on May 12, 2018  It just started this morning and I have made NO CHANGES to my computer since I last published yesterday. I need to publish my site and have no idea how to work around this. Please help.

It can be issue with BC server. Sometimes the server undergo maintenance which might cause such issues.

So there is nothing much can be done by you, unless trying to sign out and sign in back to Muse and Creative Cloud.

Regards,

Ankush

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May 12, 2018 0
Most Valuable Participant ,
May 12, 2018

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you don't have the same problem ... Muse and BC have changed

please post a screenshot of the error and give us the url for this site

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May 12, 2018 1
Engaged ,
May 13, 2018

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This was the post; it just stayed there.  It lasted for most of the day yesterday, now is OK. Do you have any idea what happened, how it fixed itself and what I can do if it happens again?

I have been following the Muse forum and know that bc and Muse are both EOL but not for almost 2 years. I am assuming they will work for that time span. Is this correct?

Thanks for your help.

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May 13, 2018 0
Most Valuable Participant ,
May 14, 2018

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GARRogers  wrote

I have been following the Muse forum and know that bc and Muse are both EOL but not for almost 2 years. I am assuming they will work for that time span. Is this correct?

No... you have(18th June) to make any temp sites on Adobe BC with Muse (or any other software)... after that is only paid sites that get saved until 2021

ref = https://businesscatalyst.com/#announcement-update

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May 14, 2018 0
May 21, 2018

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It can be issue with BC server. Sometimes the server undergo maintenance which might cause such issues.

So there is nothing much can be done by you, unless trying to sign out and sign in back to Muse and Creative Cloud.

Regards,

Ankush

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May 21, 2018 0