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Can no longer upload to FTP host

Explorer ,
Jan 01, 2018

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I tried to update my Muse software today and it did not seem to work.  When I try to open a project and upload to my FTP host I get an error message saying the FTP address is invalid.  Can someone help me figure out what is going wrong with Muse?  thanks, C

My updated version of Muse had not installed.  This seems to have been the problem.

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Can no longer upload to FTP host

Explorer ,
Jan 01, 2018

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I tried to update my Muse software today and it did not seem to work.  When I try to open a project and upload to my FTP host I get an error message saying the FTP address is invalid.  Can someone help me figure out what is going wrong with Muse?  thanks, C

My updated version of Muse had not installed.  This seems to have been the problem.

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Jan 01, 2018 0
Advocate ,
Jan 01, 2018

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Is the address actually valid? Can it be accessed outside of Muse, say, with a browser i.e. http://?????????.???

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Jan 01, 2018 0
Jan 01, 2018

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Hi Chris,

The best way to check if your credentials are correct is trying to connect with any third party client like Filezilla.

If your credentials work fine there, then we can look further into Muse FTP settings.

However, if they don't work there as well, then you will have to get it checked by your FTP host.

Regards,

Ankush

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Jan 01, 2018 0
Advocate ,
Jan 01, 2018

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Sans Filezila (or similar); Into the address bar in a browser type ftp://[your domain name] then enter Username and Password.

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Jan 01, 2018 2
Explorer ,
Jan 01, 2018

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My updated version of Muse had not installed.  This seems to have been the problem.

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Jan 01, 2018 1
New Here ,
Jan 01, 2018

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Use FILEZILLA

Best regards from Estudio 27

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Jan 01, 2018 0