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Can not view movies in Preview Site in Browser

New Here ,
May 16, 2017

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I tried to view my site in Preview Site in Browser, using Safari as my default browser, but was not able to see movies that were place on the site. The movies are self-hosted and reside on my computer. I tried with many different company widgets. Non work. When I export the site, I can then view it in the Safari browser. It displays right.

When I change my default browser to Firefox or Chrome, I'm able to view that same site files in the Muse Preview Site or Page in Browser mode.

The issue only happens with Muse and Safari.

Has any one else had this issue?

Hi,

Browsers like safari might face issue because of Flash Player.

Could you please open the following link with Safari, and then check if you already have the latest version of Flash Player installed:

Flash Player Help

If yes then try uninstalling and reinstalling it.

Regards,

Ankush

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Can not view movies in Preview Site in Browser

New Here ,
May 16, 2017

Copy link to clipboard

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I tried to view my site in Preview Site in Browser, using Safari as my default browser, but was not able to see movies that were place on the site. The movies are self-hosted and reside on my computer. I tried with many different company widgets. Non work. When I export the site, I can then view it in the Safari browser. It displays right.

When I change my default browser to Firefox or Chrome, I'm able to view that same site files in the Muse Preview Site or Page in Browser mode.

The issue only happens with Muse and Safari.

Has any one else had this issue?

Hi,

Browsers like safari might face issue because of Flash Player.

Could you please open the following link with Safari, and then check if you already have the latest version of Flash Player installed:

Flash Player Help

If yes then try uninstalling and reinstalling it.

Regards,

Ankush

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May 16, 2017 0
May 16, 2017

Copy link to clipboard

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Hi,

Browsers like safari might face issue because of Flash Player.

Could you please open the following link with Safari, and then check if you already have the latest version of Flash Player installed:

Flash Player Help

If yes then try uninstalling and reinstalling it.

Regards,

Ankush

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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