Can't find Muse download

New Here ,
Mar 08, 2021 Mar 08, 2021

Copy link to clipboard

Copied

I just purchased a 2020 MacBook Pro and it has Big Sur OS X. I have 3 full Adobe Suite accounts but when I downloaded the creative cloud on my new laptop, Muse isn't in the available applications and there is no "older apps versions" button. I found a link on another forum for the 2017 Muse but the Install button had an X on it; when I click on it a popup says that I need to contact the developer of the app. Could somebody PLEASE post a link of how to download the Muse 2018 or even 2017 version? Or walk me through how to go about downloading it? I attatched a screen shot of my Creative Cloud homescreen. Please help me! My business depends on it...

Views

169

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct Answers

Adobe Community Professional , Mar 11, 2021 Mar 11, 2021
If you (both of you) follow my screenshots you´ll find the preferences for Creative Cloud for sure - might be to find in a different spot on a PC, though. In preferences and there at "Applications" you´ll find for sure (scrolling down a bit) the checkbox "Show older Apps". Of course it may sound different as I use a computer from Germany and not from an Englishspoken country. Kind Regards, Uwe

Likes

Translate

Translate
Adobe Community Professional , Mar 11, 2021 Mar 11, 2021
Teams and Enterprise plans DO NOT have the option to "Show Older Apps." If your organization's internal policies allow you to use discontinued software, you must contact your IT dept admin and ask for a new Muse package. Only your admin can generate that for you. Hope that helps,

Likes

Translate

Translate
Adobe Community Professional ,
Mar 09, 2021 Mar 09, 2021

Copy link to clipboard

Copied

Bildschirmfoto 2021-03-09 um 09.40.11.png

Bildschirmfoto 2021-03-09 um 09.40.36.png

Hope that helps,

 

Kind Regards,

Uwe

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 11, 2021 Mar 11, 2021

Copy link to clipboard

Copied

Hi, did you get an answer? I have the same problem.

 

Thanks

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 11, 2021 Mar 11, 2021

Copy link to clipboard

Copied

No we did not. We cannot find the app. There is no link for “older apps” on
the cloud. We looked everywhere. We had to put the actual program on a
flash drive and then download it on the new computer. But it is not part of
the applications via creative cloud.

Please if you find out anything let me know!
--
[personal info removed by moderator.]

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 11, 2021 Mar 11, 2021

Copy link to clipboard

Copied

No I have found the same, most annoying!

I tried puuting it onto a flashdrive but couldn't get it to work?

 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 11, 2021 Mar 11, 2021

Copy link to clipboard

Copied

If you (both of you) follow my screenshots you´ll find the preferences for Creative Cloud for sure - might be to find in a different spot on a PC, though. In preferences and there at "Applications" you´ll find for sure (scrolling down a bit) the checkbox "Show older Apps". Of course it may sound different as I use a computer from Germany and not from an Englishspoken country.

 

Kind Regards,

Uwe

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 11, 2021 Mar 11, 2021

Copy link to clipboard

Copied

Yes it is under preferences, and now showing in 'available in your plan' at the bottom of the page.

Many thanks

Paul

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 11, 2021 Mar 11, 2021

Copy link to clipboard

Copied

I just called Adobe and they said in the newst version of the Creative Cloud they no longer offer the "Show older Apps" option. So frustrating! I don't know what to do.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 11, 2021 Mar 11, 2021

Copy link to clipboard

Copied

Formerly it was in the window of CC but now you´ll find it only in the preferences panel, opened separately and there in the section "applications".

Please watch my screenshot. May be different on PC but still there should be preferences as well, shouldn`t it?

 

Kind Regards,

Uwe

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 11, 2021 Mar 11, 2021

Copy link to clipboard

Copied

We are on Mac......I will see if i can try this...

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 11, 2021 Mar 11, 2021

Copy link to clipboard

Copied

LATEST

Teams and Enterprise plans DO NOT have the option to "Show Older Apps."

 

If your organization's internal policies allow you to use discontinued software, you must contact your IT dept admin and ask for a new Muse package. Only your admin can generate that for you.

 

Hope that helps,

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines