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can't publish because of 500 error?

New Here ,
Oct 02, 2020

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As recent as yesterday, I was able to upload changes to my websites built in Muse.  Today I went to do another update and now I'm getting an error (500 error) everythime I try.  It says it cannot process the web fonts? I have downloaded fonts, changed them on the site- everything trying to upload changes, but nothing is working.  I need to still work in Muse for a little longer.  How do I get passed this?

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can't publish because of 500 error?

New Here ,
Oct 02, 2020

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As recent as yesterday, I was able to upload changes to my websites built in Muse.  Today I went to do another update and now I'm getting an error (500 error) everythime I try.  It says it cannot process the web fonts? I have downloaded fonts, changed them on the site- everything trying to upload changes, but nothing is working.  I need to still work in Muse for a little longer.  How do I get passed this?

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Oct 02, 2020 0
Adobe Community Professional ,
Oct 05, 2020

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1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

 

Nancy O'Shea, ACP
Alt-Web.com

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