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Can't switch ftp accounts

Explorer ,
Feb 11, 2019

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Hi! I want to upload the same site to two addresses but can't switch the account. It says it's one account at the top of the ftp box but the info is all for the other account. Your help is appreciated!

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Can't switch ftp accounts

Explorer ,
Feb 11, 2019

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Hi! I want to upload the same site to two addresses but can't switch the account. It says it's one account at the top of the ftp box but the info is all for the other account. Your help is appreciated!

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Feb 11, 2019 0
Adobe Community Professional ,
Feb 11, 2019

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See this help article.

Upload a Muse site to a third-party hosting service

Nancy O'Shea, ACP
Alt-Web.com

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Feb 11, 2019 0
Explorer ,
Feb 11, 2019

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That does not help. I need to upload to the ftp and at the top this is a " switch accoun"t due to it is projectgreeniowacity.org on the top insted of the one in the ftp I want to switch to projectgreen.org. When I click continue it goes back to the other screen, back and forth.

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Feb 11, 2019 0
Adobe Community Professional ,
Feb 11, 2019

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I use a dedicated FTP client like Filezilla to manage multiple site locations.

Nancy O'Shea, ACP
Alt-Web.com

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Feb 11, 2019 0
Adobe Community Professional ,
Feb 11, 2019

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You won't need an ftp client normally. How did you upload/publish to ftp? Within Muse?

If so, use "new account settings" in the upcoming panel after hitting "publish to ftp".

Tell us, or better, show us what you do. Don´t show credentials here please - this is really important.

Kind Regards,

Uwe

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Feb 11, 2019 0
Explorer ,
Feb 11, 2019

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I use "Upload to FTP" and there is no New Account Settings. Appreciate you helping!

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Feb 11, 2019 0
LEGEND ,
Feb 11, 2019

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Of course there is:

  • If you want to upload to a new(!) account, click onto „Switch Account“ in the „Upload to FTP“ panel and fill in the new(!) credentials. To fill in only a new URL isn’t enough.
  • If you want to use 2 alternate accounts of the same domain (www.yourdomain.de and www.yourdomain.com for example) fill in both in the „Site URL“ fields, separated by comma (Site URL: www.yourdomain.de, www.yourdomain.com)

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Feb 11, 2019 1
Adobe Community Professional ,
Feb 11, 2019

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Hey Libby,

This is a public web forum.  If you're going to reply by e-mail, please remove your e-mail signature.

Nancy O'Shea, ACP
Alt-Web.com

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Feb 11, 2019 0
Adobe Community Professional ,
Feb 11, 2019

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It says: change account or something similar like in German it is "Konto wechseln":

Bildschirmfoto 2019-02-12 um 01.05.13.png

You´ll get a complete new credential settings window.

Kind Regards,

Uwe

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Feb 11, 2019 0
Explorer ,
Feb 11, 2019

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Thanks Nancy!

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Feb 11, 2019 0
Explorer ,
Feb 11, 2019

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It's not the url, it's the ftp. At the top it lists the other website ftp and I can't start one for the one I want. Thanks for helping!

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Feb 11, 2019 0
Explorer ,
Feb 11, 2019

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That didn't work. Here are the two screens it toggles between.

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Feb 11, 2019 0
Adobe Community Professional ,
Feb 11, 2019

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Did you click the SWITCH ACCOUNT button? You didn`t I guess:

Bildschirmfoto 2019-02-12 um 01.27.06.png

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Feb 11, 2019 0
Explorer ,
Feb 11, 2019

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I did and when I click the switch account it goes to the other screen and then back to the first. Thanks!

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Feb 11, 2019 0
Adobe Community Professional ,
Feb 11, 2019

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I´m done

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Feb 11, 2019 0
Adobe Community Professional ,
Feb 11, 2019

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https://forums.adobe.com/people/%25%25%26%5E%25%24%25%5E  wrote

That didn't work. Here are the two screens it toggles between.

[E-mail signature removed again!]

This forum does not support e-mail attachments.

You really need to come back to the web forum instead of replying by e-mail.

Nancy O'Shea, ACP
Alt-Web.com

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Feb 11, 2019 0
LEGEND ,
Feb 11, 2019

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I don’t understand, what you are trying to say …

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Feb 11, 2019 0
Explorer ,
Feb 11, 2019

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Thanks then Gunter, I have two others helping and I think we are almost there!

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Feb 11, 2019 0
LEGEND ,
Feb 11, 2019

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I think, nobody is helping, because nobody understands your issue. But if you think …

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Feb 11, 2019 0
Explorer ,
Feb 11, 2019

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OK, apologies to everyone. It didn't occur to me that the posts would be taken down but thank you for that!

I am using Muse and have uploaded from this site before. I did it two days ago for this site but today it won't let switch accounts to the other site/main site. So below are the two screens I toggle between when I go to upload ftp. When I click Switch accounts

it goes back to the original message. Notice the ftp account at the top left says projectgreenic.org and the one I am trying to upload is projectgreen.org. Thanks again for your help!

Screen Shot 2019-02-11 at 3.34.46 PM.png

Screen Shot 2019-02-11 at 3.35.20 PM.png

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Feb 11, 2019 0
Explorer ,
Feb 11, 2019

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And I have had it with the folder and without. I am sorry I am so thick but I have been on pain meds for back and hip pain. Thanks for your patience and I look forward to hearing your answers.

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Feb 11, 2019 0
LEGEND ,
Feb 11, 2019

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In this case, you credentials for the new domain are incorrect. Please check them.

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Feb 11, 2019 1
Explorer ,
Feb 12, 2019

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Can you tell me which credentials are wrong? Thanks!

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Feb 12, 2019 0
LEGEND ,
Feb 12, 2019

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No, I can‘t. Only YOU know your user name and password.

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Feb 12, 2019 0
Explorer ,
Feb 12, 2019

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I have to ftps, to domain names. I can't have two accounts? Thanks again Gunther.

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Feb 12, 2019 0
LEGEND ,
Feb 12, 2019

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I don‘t understand …

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Feb 12, 2019 0
Adobe Community Professional ,
Feb 12, 2019

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https://forums.adobe.com/people/G%C3%BCnter+Hei%C3%9Fenb%C3%BCttel  wrote

I don‘t understand …

I think she's running a mirror site with a different domain name on another server location.  

Personally, I can't see how that's beneficial in search results as duplicate content is often penalized by Google.   Duplicate content - Search Console Help

Nancy O'Shea, ACP
Alt-Web.com

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Feb 12, 2019 0
Most Valuable Participant ,
Feb 13, 2019

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it could just be that your domain has been blocked by the host server (bills, complaints, type font licence etc)... I'd contact them to ask if they have an issue at their end

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Feb 13, 2019 1