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Cannot open muse file.

New Here ,
Aug 28, 2017

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Good Morning. I have been working on this Muse file, when I opened it this morning all I can see is gray boxes where my page designs should be and the muse software itself freezes up. I have tried restarting the computer and have updated the software this morning.Could you please tell me if there is any way to fix this problem.

Mary-Margaret Shedd

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Cannot open muse file.

New Here ,
Aug 28, 2017

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Good Morning. I have been working on this Muse file, when I opened it this morning all I can see is gray boxes where my page designs should be and the muse software itself freezes up. I have tried restarting the computer and have updated the software this morning.Could you please tell me if there is any way to fix this problem.

Mary-Margaret Shedd

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136

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 28, 2017 0
Aug 28, 2017

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Hey Mary,

Just to check whether it is a file specific issue or something wrong with Muse app, can you please try to work with a new file and let me know if it works well or causes the same issue?

If you have no issues working with a new file then do share your affected .muse project with me privately as described here - Please Provide a .muse File to Help Us Fixing Your Issue!

Regards,

Ankush

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