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CAPTCHA NOT WORKING

Explorer ,
Sep 19, 2017

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I have tried reCaptcha2 on my client's website but it doesn't seem to work.

Once I filled in all the cells, I then click on "I'm not a Robot" then I press Submit and then I am taken to a page that reads:

{"MusePHPFormResponse": {"success": false, "error": {"fields": [{"field": "g-recaptcha-response", "message": "Field \'Image Verification\' is required."}]}}}

I have the Form from within the widgets in Muse and I have used Private and Public Keys.

The website Bullits Basketball Club | Home  thank you for your assistance.

Hey novavas,

Is it the above form you talking about? I don't see a Recaptcha2!

Have you removed it?

If yes, can you please upload a site on Business catalyst as a test with Recaptca2 and see if it works?

If it works you need to reach out your hosting provider to get it resolved.

If not, please share the link with us for further testing.

Regards,

Ankush

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CAPTCHA NOT WORKING

Explorer ,
Sep 19, 2017

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I have tried reCaptcha2 on my client's website but it doesn't seem to work.

Once I filled in all the cells, I then click on "I'm not a Robot" then I press Submit and then I am taken to a page that reads:

{"MusePHPFormResponse": {"success": false, "error": {"fields": [{"field": "g-recaptcha-response", "message": "Field \'Image Verification\' is required."}]}}}

I have the Form from within the widgets in Muse and I have used Private and Public Keys.

The website Bullits Basketball Club | Home  thank you for your assistance.

Hey novavas,

Is it the above form you talking about? I don't see a Recaptcha2!

Have you removed it?

If yes, can you please upload a site on Business catalyst as a test with Recaptca2 and see if it works?

If it works you need to reach out your hosting provider to get it resolved.

If not, please share the link with us for further testing.

Regards,

Ankush

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Sep 19, 2017 0
Sep 20, 2017

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Hey novavas,

Is it the above form you talking about? I don't see a Recaptcha2!

Have you removed it?

If yes, can you please upload a site on Business catalyst as a test with Recaptca2 and see if it works?

If it works you need to reach out your hosting provider to get it resolved.

If not, please share the link with us for further testing.

Regards,

Ankush

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Sep 20, 2017 1
Most Valuable Participant ,
Sep 20, 2017

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I can tell just by looking at the error that he has a wordpress host so I would also remove any https redirrects and stick to http for an Australian site.

agree that posting it to Adobe BC is the best next step for testing

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Sep 20, 2017 2
Community Beginner ,
Sep 20, 2017

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Hi Nova,

There is no sign for the "Google reCAPTCHA V2", Please Verify your Problem,

Regards,

Tago

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Sep 20, 2017 0
novavas LATEST
Explorer ,
Oct 08, 2017

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I actually had to remove the CAPTCHA as my client couldn't see the Forms, therefore defeating the purpose of showing the site

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Oct 08, 2017 0