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case #ADB3182535S6 has not been resolved

New Here ,
Aug 13, 2018

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case #ADB3182535S6 has not been resolved, Muse web page in browser is error: cannot find page. the case does not appear under my cases, it is recent (2 days). Have followed all links and still cannot understand. Need to SPEAK LIVE to a tech person but can't seem how to, Ive tried everything. Got response from

Abhishek Shukla

BC-Support

once with a link Add a domain name to your site using the BC DNS service but I already have been using my same domain name for years. Updated billing info etc. PLEASE HELP

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case #ADB3182535S6 has not been resolved

New Here ,
Aug 13, 2018

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case #ADB3182535S6 has not been resolved, Muse web page in browser is error: cannot find page. the case does not appear under my cases, it is recent (2 days). Have followed all links and still cannot understand. Need to SPEAK LIVE to a tech person but can't seem how to, Ive tried everything. Got response from

Abhishek Shukla

BC-Support

once with a link Add a domain name to your site using the BC DNS service but I already have been using my same domain name for years. Updated billing info etc. PLEASE HELP

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Aug 13, 2018 0
Adobe Community Professional ,
Aug 13, 2018

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For this you need contacting Adobe. If you found the chat option you will also find the phone option if offered. If that option is not offered, it’s not available and either you start explaining your problem here or you need to use chat again.

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Aug 13, 2018 0
Adobe Community Professional ,
Aug 13, 2018

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This is a public user-to-user forum.  We do not know what your case is about unless you tell us.

Nancy O'Shea, ACP
Alt-Web.com

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Aug 13, 2018 1