Contact form email never arrives

[scottc21851273]

Hey,
I have a form that never sends the submitted form. I am using a different email domain to that which is my website.

I've been in touch with my hosts, and they say everything is fine at their end and have sent logs with the email details.

In those logs there are addresses such as "recipient@example.com". Why are these there? The form has the intended address filled in, in the form widget.

I have read many forums and fixes but NONE of them help.

Could it be that our mail server is blocking this from sending?

[Preran]

Hi scottc,

If you have not gotten to this article already, I try giving the solutions here a go

Troubleshooting Muse Form Widgets Used on Third-Party Servers

If you are still having issues, check with your service provider.

You can also contact Adobe Customer Care for further troubleshooting Contact Customer Care

Thanks,

Preran

[felipel64387603 · Accepted solution]

I used to have lots of problems because the MAIL TAG was disabled on my server, so I made an adaptation in the script to send the email with SMTP, so it gets safer and doesn't suffer SPAM attacks, with SMTP you can manualy define the server and email.

I hope you like it.

GitHub - felipeladislau/mailSMTP-AdobeMuse: Ajuste para scripts de envio de e-mail do Adobe Muse par...