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contact form not working on mobile because of drop down menu on top

Community Beginner ,
May 06, 2018

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Hi,

If you check my website www.hoogeman.be on mobile device, there is on top a drop out menu (three dots).

When you click on contact (or scroll down to contact) the fill in boxes are in same position as where the drop down is / was.

So when you try to click on them it doesn't work.

BUT, if you scroll the page up/down so the fill in boxes are at the bottom of the browser / screen (which means they are under the area of the dropdown menu) they do work.

How come when the drop down menu is hidden I can't click on the fill in boxes.

Hope it is little clear what the question is.

But if you give it a try on mobile you'll see

Thank you for the help!

Hi Ankush,

I started of with an accordeon widget, but I had some troubles with it, not doing what I wanted or messing up the layout.

Not very sure what the issue was in general, been too long since I switched it for the other widget, which was working and didin't have to think on the accordeon troubles anymore.Off course I was not aware of the troubles after which I encounter now.

I will try to dig in the accordeon again to see if I can fix the issue which I encounter now with the other widget.

But still strange that when the widget - which i'm using now - is hidden the boxes don't work in the area it was shown before...

Thx for the support, for now I will leave it as it is and try to do it again in a later stage.

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contact form not working on mobile because of drop down menu on top

Community Beginner ,
May 06, 2018

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Hi,

If you check my website www.hoogeman.be on mobile device, there is on top a drop out menu (three dots).

When you click on contact (or scroll down to contact) the fill in boxes are in same position as where the drop down is / was.

So when you try to click on them it doesn't work.

BUT, if you scroll the page up/down so the fill in boxes are at the bottom of the browser / screen (which means they are under the area of the dropdown menu) they do work.

How come when the drop down menu is hidden I can't click on the fill in boxes.

Hope it is little clear what the question is.

But if you give it a try on mobile you'll see

Thank you for the help!

Hi Ankush,

I started of with an accordeon widget, but I had some troubles with it, not doing what I wanted or messing up the layout.

Not very sure what the issue was in general, been too long since I switched it for the other widget, which was working and didin't have to think on the accordeon troubles anymore.Off course I was not aware of the troubles after which I encounter now.

I will try to dig in the accordeon again to see if I can fix the issue which I encounter now with the other widget.

But still strange that when the widget - which i'm using now - is hidden the boxes don't work in the area it was shown before...

Thx for the support, for now I will leave it as it is and try to do it again in a later stage.

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May 06, 2018 0
May 07, 2018

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Hey there,

Which version of Muse are you using?

Is the menu composition made by your using native muse widget or is it a third party?

Regards,

Ankush

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May 07, 2018 0
Community Beginner ,
May 07, 2018

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Hi,

Thanx for answering,

I am using Muse V. 2018.1.0.266

The drop dwon is a comosite widget

Add, test and hide Lightbox widgets in Adobe Muse like shown here.

Mine is set on 'stacked'

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May 07, 2018 0
May 08, 2018

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Hi,

Looking at your site I think you should reconsider the choice of the widget.

In your case a drop-down accordion widget shall be more effective - Answer to drop-down accordion widget overlaying content below

What are your thoughts on this?

Regards,

Ankush

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May 08, 2018 0
Community Beginner ,
May 08, 2018

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Hi Ankush,

I started of with an accordeon widget, but I had some troubles with it, not doing what I wanted or messing up the layout.

Not very sure what the issue was in general, been too long since I switched it for the other widget, which was working and didin't have to think on the accordeon troubles anymore.Off course I was not aware of the troubles after which I encounter now.

I will try to dig in the accordeon again to see if I can fix the issue which I encounter now with the other widget.

But still strange that when the widget - which i'm using now - is hidden the boxes don't work in the area it was shown before...

Thx for the support, for now I will leave it as it is and try to do it again in a later stage.

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May 08, 2018 0