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Corrupt Muse file... can anyone help me repair it? URGENT

Community Beginner ,
Jan 07, 2020

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I accidentally deleted a Muse file that was on a portable flash drive.  I ran some recovery software to restore the file, but when I try to open it in Muse I get the error message, "This file is not a supported format".   On a surface level, the file appears to be in-tact, it is the same size as it was before the accidental deletion, it is a .muse file, the name is the same, etc.  

 

Is there ANY way to repair/recover this file?  It would mean A LOT to me if that was the case as it would take at least 40 hours of work to rebuild it from scratch.  Any help with this would be MUCH appreciated and I am sure I could find a way to compensate for the work if need be.  I obviously can share the file in question via email, Dropbox or some other means.  

 

THANK YOU in advance, this is causing a great deal of stress for me professionally.  

 

Steve

sclark@nav-comm.com

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Corrupt Muse file... can anyone help me repair it? URGENT

Community Beginner ,
Jan 07, 2020

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I accidentally deleted a Muse file that was on a portable flash drive.  I ran some recovery software to restore the file, but when I try to open it in Muse I get the error message, "This file is not a supported format".   On a surface level, the file appears to be in-tact, it is the same size as it was before the accidental deletion, it is a .muse file, the name is the same, etc.  

 

Is there ANY way to repair/recover this file?  It would mean A LOT to me if that was the case as it would take at least 40 hours of work to rebuild it from scratch.  Any help with this would be MUCH appreciated and I am sure I could find a way to compensate for the work if need be.  I obviously can share the file in question via email, Dropbox or some other means.  

 

THANK YOU in advance, this is causing a great deal of stress for me professionally.  

 

Steve

sclark@nav-comm.com

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210

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Jan 07, 2020 0
LEGEND ,
Jan 08, 2020

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Sorry, I don't think, that it will be possible to restore a corrupt file. The only people, who have the skills to eventually(!) repair such a file, are the members of the former Muse team, but the team doesn't exist any more …

So, the only way out is to reactivate a backup file (, which you hopefully have).

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Jan 08, 2020 0
Adobe Community Professional ,
Jan 09, 2020

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Do you use an older version of muse and your file is done with a newer version. Of course it has nothing to do, if the file is corrupted like Guenter already mentioned.

Kind Regards,

Uwe

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Jan 09, 2020 0