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Could not generate code to enable one or more web fonts Error 400

Community Beginner ,
Aug 14, 2018

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I'm receiving the above error when trying to publish to HTML. I previously discovered that a font I was using has been discontinued so I spent some time going through the text elements and changing them to a new font. I thought I had found all them and then applied that font to all breakpoints on each page however I still get the error. After reviewing the MuseLog I noticed this bit of info "...families":{"0":{"id":"yzhh","subset":"default","css_name":"estilo-pro","variations":"TkW-14467-db73cef3a9fed428ea1a3b07ec8885ed163e2799"},." Estillo Pro is the font that was discontinued. So it must still be hanging out somewhere in my file. Is there a method for finding out exactly where that font is used in the file?

I kind of figured this out, it was a text element on my Master page, although I'm not sure why my original method didn't work so maybe some can explain that. Here is what I originally attempted to do:

  • Go to one of my mid-range breakpoints
  • Change the font on the object from Estillo Pro to in this case Museo 500
  • Right click on the object
  • Copy Text Formatting to > All Breakpoints
  • Go to my lowest breakpoint (where I use a different more, truncated object for the header)
  • Change the font on the object from Estillo Pro to Museo 500
  • Right click on the object
  • Copy Text Formatting to > All Breakpoints

My assumption was that this should apply to all the objects hidden or not, as I hide the header for larger formats on the smaller format and the smaller format on the larger, but that did not appear to be the case.Not to be honest I didn't remember some of this when I was working on this last night. This was a project I messed around with months ago and took a break when the Estillo Pro font became unavailable as I didn't want to tackle this issue back then.

So there may be a different work around but this is what I came up with:

  • Delete the objects, which removed them from all the breakpoints
  • Recreated the smaller header
  • Hide it, one-by-one from the larger breakpoints
  • Recreated the larger header
  • Hide it, one-by-one from the smaller breakpoints.

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Could not generate code to enable one or more web fonts Error 400

Community Beginner ,
Aug 14, 2018

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I'm receiving the above error when trying to publish to HTML. I previously discovered that a font I was using has been discontinued so I spent some time going through the text elements and changing them to a new font. I thought I had found all them and then applied that font to all breakpoints on each page however I still get the error. After reviewing the MuseLog I noticed this bit of info "...families":{"0":{"id":"yzhh","subset":"default","css_name":"estilo-pro","variations":"TkW-14467-db73cef3a9fed428ea1a3b07ec8885ed163e2799"},." Estillo Pro is the font that was discontinued. So it must still be hanging out somewhere in my file. Is there a method for finding out exactly where that font is used in the file?

I kind of figured this out, it was a text element on my Master page, although I'm not sure why my original method didn't work so maybe some can explain that. Here is what I originally attempted to do:

  • Go to one of my mid-range breakpoints
  • Change the font on the object from Estillo Pro to in this case Museo 500
  • Right click on the object
  • Copy Text Formatting to > All Breakpoints
  • Go to my lowest breakpoint (where I use a different more, truncated object for the header)
  • Change the font on the object from Estillo Pro to Museo 500
  • Right click on the object
  • Copy Text Formatting to > All Breakpoints

My assumption was that this should apply to all the objects hidden or not, as I hide the header for larger formats on the smaller format and the smaller format on the larger, but that did not appear to be the case.Not to be honest I didn't remember some of this when I was working on this last night. This was a project I messed around with months ago and took a break when the Estillo Pro font became unavailable as I didn't want to tackle this issue back then.

So there may be a different work around but this is what I came up with:

  • Delete the objects, which removed them from all the breakpoints
  • Recreated the smaller header
  • Hide it, one-by-one from the larger breakpoints
  • Recreated the larger header
  • Hide it, one-by-one from the smaller breakpoints.

Views

677

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 14, 2018 0
Community Beginner ,
Aug 15, 2018

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I kind of figured this out, it was a text element on my Master page, although I'm not sure why my original method didn't work so maybe some can explain that. Here is what I originally attempted to do:

  • Go to one of my mid-range breakpoints
  • Change the font on the object from Estillo Pro to in this case Museo 500
  • Right click on the object
  • Copy Text Formatting to > All Breakpoints
  • Go to my lowest breakpoint (where I use a different more, truncated object for the header)
  • Change the font on the object from Estillo Pro to Museo 500
  • Right click on the object
  • Copy Text Formatting to > All Breakpoints

My assumption was that this should apply to all the objects hidden or not, as I hide the header for larger formats on the smaller format and the smaller format on the larger, but that did not appear to be the case.Not to be honest I didn't remember some of this when I was working on this last night. This was a project I messed around with months ago and took a break when the Estillo Pro font became unavailable as I didn't want to tackle this issue back then.

So there may be a different work around but this is what I came up with:

  • Delete the objects, which removed them from all the breakpoints
  • Recreated the smaller header
  • Hide it, one-by-one from the larger breakpoints
  • Recreated the larger header
  • Hide it, one-by-one from the smaller breakpoints.

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Aug 15, 2018 1
Explorer ,
Oct 11, 2018

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i got the sam issue with one site since today.
i am getting crazy and i am not finding th problem.

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Oct 11, 2018 0
Adobe Community Professional ,
Oct 11, 2018

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See this help article. 

Error 400: Font not available

Nancy O'Shea, ACP
Alt-Web.com

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Oct 11, 2018 0