Crash of Muse CC when I upload my website to FTP

[lolapfrance]

Hi,

I can't upload my site anymore to FTP. When it starts downloading, it stops at 80%, in the description it's written "downloading assets file". And then Muse CC totally crashes and I have to close it.

Does someone know where does this issue come from, and how can I fix it ?

I work on a mac, and use Muse CC 2017 and upload to FTP 1and1

[Preran]

Ensure that you load all your files along with all their assets when uploading. Also make sure that the linked files are present in the location from where you placed them in Adobe Muse.

If you continue to have issues, delete any third-party widgets one by one to see if any of them is causing this problem,

If you still have issues, let us know, and we will do our best to help.

Thanks,

Preran

[cwgpres]

Did this ever get resolved for you? What was the fix? I am having the same issue now