Crash trying to upload to FTP Host

New Here ,
Nov 04, 2020 Nov 04, 2020

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Any Ideas?   Thanks

 

Crash Screenshot Muse.jpg

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Adobe Community Professional ,
Nov 04, 2020 Nov 04, 2020

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Your screenshot is too small, even if I encrease the screensize, no way to read anything. Sorry.

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Adobe Community Professional ,
Nov 06, 2020 Nov 06, 2020

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If you're on Windows, close Muse.  Disconnect your computer from the Internet.  Open Muse.

After you enter your FTP details, you may connect to the Internet.

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Nov 06, 2020 Nov 06, 2020

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I cannot open Muse in CC when disconnected from the Internet.

Is there a way to download Muse on to the laptop?

Thanks,

Phil

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Adobe Community Professional ,
Nov 06, 2020 Nov 06, 2020

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Installing on laptop is the exact same process as installing on desktop.  Download & install Creative Cloud app followed by other apps. 

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Under Preferences (avatar), select Show Older Versions.

 

NOTE:  If you're on a Teams/Enterprise plan, contact your IT dept for assistance.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Nov 06, 2020 Nov 06, 2020

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Thanks Nancy - that worked!

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