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crash upon duplicating text element within state button

Engaged ,
Oct 19, 2017

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Muse 2018.0, I duplicated the element in the state button by shift, alt and dragging on a master page. Muse closed and showed me the attached message.

A while before Muse I had to force quit because no element could be moved or changed anymore, neither saving was possible.

Bildschirmfoto 2017-10-19 um 17.52.35.png

Hi

Thanks for reporting  the issue, Could you please send the muse the file.

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crash upon duplicating text element within state button

Engaged ,
Oct 19, 2017

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Muse 2018.0, I duplicated the element in the state button by shift, alt and dragging on a master page. Muse closed and showed me the attached message.

A while before Muse I had to force quit because no element could be moved or changed anymore, neither saving was possible.

Bildschirmfoto 2017-10-19 um 17.52.35.png

Hi

Thanks for reporting  the issue, Could you please send the muse the file.

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Oct 19, 2017 0
LEGEND ,
Oct 19, 2017

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I can’t reproduce this.

Could you provide a .muse file with only these elements=

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Oct 19, 2017 1
Engaged ,
Oct 19, 2017

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No, I can't, sorry. Along with almost all crashes it is a momentary thing and not a general one, subject to be investigated by the Muse team by checking the log file.

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Oct 19, 2017 0
Most Valuable Participant ,
Oct 19, 2017

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fyi there is no Muse team... this is a public forum so if you don't want help from people outside Adobe staff then this is the wrong place to put your post.

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Oct 19, 2017 1
Engaged ,
Oct 19, 2017

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Ussnorway, there is a team (= staff). Especially since you cannot post in the bug forum anymore. fyi (...) it shall be understood the bug I was talking about cannot be reproduced since it happened randomly. As mentioned already above, please read thoroughly. I posted this as a pure information for whomever it might concern. As long as someone is not capable to evaluate the log file which I am ready to send, checking on this crash does not make sense.

Thank you for your kind advice.

Best regards,

b

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Oct 19, 2017 0
Most Valuable Participant ,
Oct 19, 2017

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bartl  wrote

I posted this as a pure information for whomever it might concern.

ok thanks for letting know then.

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Oct 19, 2017 0
Adobe Employee ,
Oct 19, 2017

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Hi

Thanks for reporting  the issue, Could you please send the muse the file.

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Oct 19, 2017 0
bartl LATEST
Engaged ,
Oct 20, 2017

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Hi JoseOJ,

I am sending the data to your email in this forum, unfortunately files cannot be attached here in the post.

Best,

bartl

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Oct 20, 2017 0