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Damaged Site File - Help!

Explorer ,
Apr 04, 2019

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I haven't worked on this Muse site in over a year, and when I went to make some changes, this warning popped up: "This Adobe Muse site file is damaged and cannot be opened". This is a major concern, obviously. I've read posts from others who've had this issue, and you've sometimes asked them to submit the file to your team. Is there any way someone can have a look to see if it can be repaired? I'm assuming this has something to do with one of the Muse updates since I last worked on the file.

Thanks,

Jason

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Damaged Site File - Help!

Explorer ,
Apr 04, 2019

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I haven't worked on this Muse site in over a year, and when I went to make some changes, this warning popped up: "This Adobe Muse site file is damaged and cannot be opened". This is a major concern, obviously. I've read posts from others who've had this issue, and you've sometimes asked them to submit the file to your team. Is there any way someone can have a look to see if it can be repaired? I'm assuming this has something to do with one of the Muse updates since I last worked on the file.

Thanks,

Jason

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Apr 04, 2019 0
LEGEND ,
Apr 05, 2019

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BC_Climber  schrieb

I'm assuming this has something to do with one of the Muse updates since I last worked on the file.

I don’t think so. None of my (tons of) Muse files refused to open in the newest versions of Muse.

I’d rather assume, that the file is corrupted because of a storage problem (voltage fluctuation, power failure, hard disk failure or something like that)

But let us see, if someone of the former Muse team has a look at it. What do you think Preran​?

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Apr 05, 2019 0
Explorer ,
Apr 05, 2019

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Thanks Günter Heißenbüttel – any help would be appreciated.

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Apr 05, 2019 0
Most Valuable Participant ,
Apr 07, 2019

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how big is this .muse file, what version of Muse was it made with & where was it stored i.e, a Microsoft one drive?

if Muse says the file is damaged the team (who are all gone now) could still sometimes open it but you can download the site assets if you want to rebuild your design

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Apr 07, 2019 0
Explorer ,
Apr 07, 2019

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So it sounds like there's nobody around anymore to fix a broken file? It was stored on a local drive that has never had a problem, and the cloud backup is also not opening. Other sites are opening fine. I didn't realize there was nobody left at Adobe to help address Muse issues, so I'm likely wasting everyone's time. Looks like I'm finally going to have to learn Wordpress and rebuild something similar there. Thanks for the help everyone.

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Apr 07, 2019 0
Adobe Community Professional ,
Apr 07, 2019

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You may also try pine grow (7 days free test version - no I am not a pinegrow employee ), it can grab/create the code from your existing website so afterwards you can edit your site in pinegrow (or any code editor, which you don`t like, I guess).

From a muse point of view, there´s quite a learning curve but for some edits it might be ok, this depends on the kind of edits you need to do, of course. Wordpress is something really different, from a musepointofview, though.

Kind Regards,

Uwe

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Apr 07, 2019 0