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Diashow does not work in Windows 7, 10

Participant ,
Feb 21, 2018 Feb 21, 2018

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Hi there,

some client told me that a diashow in the header on one of my muse-pages start only after 2 min loading time in Windows 7 and 10, also in Firefox (Windows).

I don’t see any problems on mac. The picture in the Dish has only 75 KB!

imagesachen.de – Die Alternative zur Werbeagentur in München und Umgebung

Here you can download the muse file:

www.design-werk.org/Test/imagesachen.muse

http://www.design-werk.org/

Does anyone have maybe a solution for this?

Thank you very much,

Wolfram

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Feb 22, 2018 Feb 22, 2018

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Hey Wolfram,

Yes, even I see the slowness in loading the header slideshow.

This can also be due to your hosting.

Can you also try publishing the site on Business Catalyst and see if behaves the same way?

Regards,

Ankush

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Participant ,
Feb 22, 2018 Feb 22, 2018

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Hey Ankush,

thanks for your help! I published the website already with different domain Hostess,

the problem is always the same.

Here is the link to the original website...

imagesachen.de – Die Alternative zur Werbeagentur in München und Umgebung

all the best,

Wolfram

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Participant ,
Feb 22, 2018 Feb 22, 2018

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Adobe Employee ,
Feb 22, 2018 Feb 22, 2018

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Can you quickly try creating a new slideshow and see if you are able to reproduce the issue?

Thanks,

Preran

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Participant ,
Feb 23, 2018 Feb 23, 2018

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Thank you Preran,

Here is another slideshow, I created a few days ago:

designwerk | Wolfram Söll – designwerk, Grafikdesign und Webdesign aus München| München

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LEGEND ,
Feb 23, 2018 Feb 23, 2018

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I have a bigger problem, that I cannot see the whole menu on your page:

Bildschirmfoto 2018-02-23 um 11.15.03.png

Bildschirmfoto 2018-02-23 um 11.16.36.png

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Participant ,
Feb 23, 2018 Feb 23, 2018

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are you using PC? or a mobile device? could you also name browser and system.

thank you!!!

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LEGEND ,
Feb 23, 2018 Feb 23, 2018

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iMac 21,5"

Uwe

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LEGEND ,
Feb 23, 2018 Feb 23, 2018

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It´s placed/pinned too far to the bottom, I guess (I see, it appears below your hero image)

Only on landing page, other pages show it where one can see it.

Uwe

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Participant ,
Feb 23, 2018 Feb 23, 2018

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Bildschirmfoto 2018-02-23 um 12.12.40.png

how strange,

I tested it also on an iMac 20" it works fine...

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Feb 23, 2018 Feb 23, 2018

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Hey Wolfram999,

Uwe has picked a good point, even I am unable to see all your menus unless I demagnify my browser window.

And it is not even scrolling with above so we can see other option.

Are you working on a readymade theme or a third party widget?

Looks like the widget is causing a slow load of your site, try removing it and see how it works.

Regards,

Ankush

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Participant ,
Feb 23, 2018 Feb 23, 2018

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Hey Ankush,

thank you again, but we are talking now about others things and another sites.

My main problem was the slow load of www.imagesachen.de in Windows 7, 10!

I am not using any third pard widgets on that site!

Do you have any solutions for that?

Thanks Wolfram

P.S. the menuefiles are made with Edge Animate (oam)

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