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email breaking

New Here ,
Sep 12, 2017 Sep 12, 2017

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Hello —

I have a client that wanted a website built with Adobe Muse.

They have an email account hosted through Network Solutions.

How do I publish a Muse site and not break the email?

When I point the DNS. I get a message that reads

Note: This domain has advanced DNS records associated with it.

By changing where the domain points, you may change the website

associated with this domain (the IP address, or A record),but tour other

advanced DNS records (e.g., MX, CNAME, TXT and SRV Records)

will remain active.

Is there some kind of tutorial or screen shots that will explain

what I need to do?

TKS

-Dave-

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correct answers 1 Correct answer

LEGEND , Sep 13, 2017 Sep 13, 2017

davekizer  wrote

Should I cut and paste the

A Records, MX Records and the advanced DNS Records into Muse?

no

so does this client also want the muse made site hosted with Network Solutions because as far as I'm aware they offer Wordpress or open mysql but thats it... the warning you get is that the email (as a rule) should match the hosting and you have not told us

work arounds;

host on Adobe BC and just link any forms needed to a different email account (like hotmail or gmail) then sync the emails fro

...

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Adobe Employee ,
Sep 13, 2017 Sep 13, 2017

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I did not quite get the intention of the email address. Are you using this email address in the form widget? What exactly is the email address supposed to do after you site has been hosted?

Thanks,

Preran

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New Here ,
Sep 13, 2017 Sep 13, 2017

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Hello Preran,

My client has an email account hosted through Network Solutions

and when I published the Muse site for his business the email broke

on the Network Solutions account. Should I cut and paste the

A Records, MX Records and the advanced DNS Records into Muse?

TKS

-Dave-

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LEGEND ,
Sep 13, 2017 Sep 13, 2017

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davekizer  wrote

Should I cut and paste the

A Records, MX Records and the advanced DNS Records into Muse?

no

so does this client also want the muse made site hosted with Network Solutions because as far as I'm aware they offer Wordpress or open mysql but thats it... the warning you get is that the email (as a rule) should match the hosting and you have not told us

work arounds;

host on Adobe BC and just link any forms needed to a different email account (like hotmail or gmail) then sync the emails from there to a special folder within the clients Network Solutions email account

build the site with Wordpress | Cpanel and host it on Network Solutions server

we don't have enough info about this site to work out what option is best for you and the client... there may also be other issues if the client wants a lot of email options or wishes to send them in bulk

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