„Error: 1“ after reinstalling Adobe Muse

[MaeteChrist]

After reinstalling Adobe Muse 18.0 a „Configuration error“ is shown and the App does´t start. Also in my Adobe Creative Cloud Account Muse is not shown anymore.

What can I do, to get Muse running again... ...I pay 14.99 Euro every month

Martin

[ankushr40215001]

Hi MaeteChrist,

Please check if you are able to update the app as directed here - Update Creative Cloud apps?​

If it still doesn't work, then you might have to uninstall and reinstall the Creative Cloud Desktop app itself - Uninstall the Adobe Creative Cloud desktop application.

Hope this works out, please let us know.

Regards,

Ankush

[Ussnorway]

error 1 = the cc app failed and the steps to fix it are different in a Mac

"Failed to install" error received when installing Adobe Creative Cloud desktop app

[MaeteChrist · Accepted solution]

Hi Ankush and Ussnorway... ...Many Thanks for Your Ideas!

...I tried to reinstall the CC desktop application... ...doesn´t work...

...at least I solve the problem by doing a complete system-recover with time-machine...

thanks again for your support and warm greetings from Cologne!