Error #1009

New Here ,
Sep 07, 2017

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Hello,

When i updated Muse today, i got the Error #1009 while exporting my file to HTML. This Error comes up at the same page every time and crashes right after, at 55%. Anyone got an Idea how to fix it? I have the file and the log if needed.

Bildschirmfoto 2017-09-07 um 12.38.09.png

Thank you very much

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1 Correct Answer

Adobe Employee , Sep 08, 2017
amitcs06 Adobe Employee , Sep 08, 2017
I have your fixed by deleting SVG image from imageframe.Please bear as of now not putting SVG image for this specific case.ThanksAmit

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Adobe Employee ,
Sep 07, 2017

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We are sorry that you are encountering this issue. It will be easy for us to root cause the problem if you can share muse file. Please upload it somewhere and provide the link of the same.

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New Here ,
Sep 07, 2017

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i have send you a Link. Let me know if you could access the data! Thank you very much

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Adobe Employee ,
Sep 07, 2017

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Thanks I got it.

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Adobe Employee ,
Sep 08, 2017

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We are internally able to reproduce this issue and working for a fix. Meanwhile I will fix your site and will provide link for it.

Thanks

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Adobe Employee ,
Sep 08, 2017

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Fixed file sent.

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Adobe Employee ,
Sep 08, 2017

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I have your fixed by deleting SVG image from imageframe.

Please bear as of now not putting SVG image for this specific case.

Thanks

Amit

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Marlinliam AUTHOR LATEST
New Here ,
Sep 08, 2017

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Thank you very much!

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