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Error Adobe Muse - BoxUtils::childBounds

New Here ,
Sep 09, 2017

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My file can't open in Muse all of the sudden?

Any body who can help?

I am very desperate - I have worked for weeks on this project, and now I can't open it!!

Skærmbillede 2017-09-09 kl. 23.10.45.png

I have some how fixed your site by doing internal changes in your muse file. It might possible your site different elements setting, the parameter has been changed which you need to fix it.

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Error Adobe Muse - BoxUtils::childBounds

New Here ,
Sep 09, 2017

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My file can't open in Muse all of the sudden?

Any body who can help?

I am very desperate - I have worked for weeks on this project, and now I can't open it!!

Skærmbillede 2017-09-09 kl. 23.10.45.png

I have some how fixed your site by doing internal changes in your muse file. It might possible your site different elements setting, the parameter has been changed which you need to fix it.

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275

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Sep 09, 2017 0
Adobe Community Professional ,
Sep 09, 2017

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Did you input very large files/content? Do you have a previous version before this error came up?

Does this error make sense to you?

I had it in another thread with a completely different issue – Try to rename the file and open it again.

And of course quit Muse and reopen.

Best Regards,

Uwe

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Sep 09, 2017 0
New Here ,
Sep 09, 2017

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I have a lot of images, but i made sure they weren't that large files. I have the newest and updated version of Muse, and there haven't been any errors prior to this.

I have tried to rename the file, and that didn't work. I've tried uninstalling muse, and reinstalling it, but it haven't worked either.

So i do not know what to do??

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Sep 09, 2017 0
Adobe Community Professional ,
Sep 09, 2017

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If you do not have a backup fíle from a good working version, we have to invite the adobe team @ankush and Preran​.

Best Regards

Uwe

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Sep 09, 2017 0
Adobe Employee ,
Sep 09, 2017

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This can mean anything while computation in muse, it's getting very large bounds. Can you please share your muse to investigate it further?

Please Provide a .muse File to Help Us Fixing Your Issue!

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Sep 09, 2017 2
New Here ,
Sep 09, 2017

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I will share my muse file now

Thank you for the help, the problem is a bit urgent, because this is a hand in assignment for an exam.

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Sep 09, 2017 0
New Here ,
Sep 09, 2017

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Sep 09, 2017 0
Adobe Employee ,
Sep 10, 2017

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Thanks, I got it.  Your file is corrupted. Let me see if I can fix it.

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Sep 10, 2017 1
New Here ,
Sep 10, 2017

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Thank you so much

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Sep 10, 2017 0
Adobe Employee ,
Sep 11, 2017

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I have some how fixed your site by doing internal changes in your muse file. It might possible your site different elements setting, the parameter has been changed which you need to fix it.

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Sep 11, 2017 0
Adobe Employee ,
Sep 11, 2017

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Sep 11, 2017 1
New Here ,
Sep 11, 2017

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Thank you so so so much, I will have a look at it now

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Sep 11, 2017 0
New Here ,
Sep 11, 2017

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It works, thank you so much! Is there something I have to change in the file? What was wrong with the file?

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Sep 11, 2017 0
amitcs06 LATEST
Adobe Employee ,
Sep 11, 2017

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Nope from your end just check everything is in place, if not please redesign it.

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Sep 11, 2017 0