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Failed to retrieve MD5 fingerprint from server adobe

New Here ,
Aug 21, 2017

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Hi, I´m having this problem when I try to upload FTP.

If I click "next" nothing happens.

https://forums.adobe.com/thread/1855372  And I cant find that folder specified in the link.

Any suggestions?

Thanks

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Failed to retrieve MD5 fingerprint from server adobe

New Here ,
Aug 21, 2017

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Hi, I´m having this problem when I try to upload FTP.

If I click "next" nothing happens.

https://forums.adobe.com/thread/1855372  And I cant find that folder specified in the link.

Any suggestions?

Thanks

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Aug 21, 2017 1
Adobe Employee ,
Aug 23, 2017

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Can you try uploading through a third party FTP solution like FileZilla - The free FTP solution and let us know if you were able to go through?

We have heard of a few users running into this issue, and if you are up for investigation, please contact us using this link.

Contact Customer Care

Thanks,

Preran

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Aug 23, 2017 0
New Here ,
Aug 23, 2017

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Hi, yesturday I tried to upload using filezilla, and cant be possible.
I have contated adobe costumer care, and the could not solve the problem.
They told me that could be a certification problem of my host provider.
I have called my host provider and they could not solve the problem.

Anybody really knows what the problem is. So I'm stuck with it.

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Aug 23, 2017 0
Icarusjj LATEST
Community Beginner ,
Dec 04, 2017

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I have pretty much the same problem using sftp, get the MD5 error msg using Muse but Dreamweaver, winscp and linux scp all work with no problems.

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Dec 04, 2017 0