featured news widget not closing on chrome mobile

New Here ,
Mar 13, 2017 Mar 13, 2017

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Hi,

I built a mobile menu using the featured news widget like Typo Michael​ diescribed here: Accordion menu collapse on click?

Now I discovered that it does not close at all when using chrome on a mobile device. Here is a test-link: Homepage

Other browsers work fine! Any ideas what may be causing this problem?

Greetings

Hank

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correct answers 1 Correct Answer

Mar 23, 2017 Mar 23, 2017
Hi,We have identified your issue and it is happening in the latest chrome update - 56.0.2924.87 only.I have notified this to the engineering team and a bug will be logged very soon regarding this.Stay tuned for further update.Regards,Ankush

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LEGEND ,
Mar 13, 2017 Mar 13, 2017

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This issue is related to a similar problem with accordions and due to a modified behaviour of the new Chrome mobile browser. Nevertheless Muse fixed this issue in the newest release of Muse. Do you use this version?

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New Here ,
Mar 13, 2017 Mar 13, 2017

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I am using 2017.0.2.60 and there seems to be no update available for me.

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Mar 14, 2017 Mar 14, 2017

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Looks like an issue with widget settings.

I see that you might have chosen "hide target on rollover" in the widget settings.

And as a result, your widget closes once I rollover from the hamburger.

Please try selecting none in that field and see if it works.

Regards,

Ankush

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New Here ,
Mar 15, 2017 Mar 15, 2017

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Hi ankushr40215001​,

You are right: "hide target" is set to "hide target on rollover".  But this was my intention! Like described here Accordion menu collapse on click? by Typo Michael, with this setting you get a mobile menu which closes automatically after clicking a link or anywhere else on the screen. In addition I can make it fullscreen and I have a fading effect. With the accordeon or with the menu widget I can get some of these things to happen, but not all at the same time. The fullscreen effect is not possible at all with the accordeon or the menu widget (when I get it right). The solution with the featured news widget works pretty good in firefox mobile browsers and in android mobile browsers. But it does not work on chrome mobile! It is not supposed to work on any non-mobile device because it closes right after leaving the trigger like you mentioned.

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Participant ,
Mar 16, 2017 Mar 16, 2017

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Also have the same problem, now none of my mobile menus in Mobile Chrome work, very annoyed customers!!!!

Setting the 'Hide Target' to None defeats the object of an auto closing menu.

Please help!!!

Thanks

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Mar 16, 2017 Mar 16, 2017

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Hi All,

I am in discussion with our product team regarding this issue.

Till the time, I suggest you for any alternatives as suggested by "Ussnorway".

Regards,

Ankush

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Mar 23, 2017 Mar 23, 2017

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Hi,

We have identified your issue and it is happening in the latest chrome update - 56.0.2924.87 only.

I have notified this to the engineering team and a bug will be logged very soon regarding this.

Stay tuned for further update.

Regards,

Ankush

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Most Valuable Participant ,
Mar 15, 2017 Mar 15, 2017

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imo if you want the chrome phone users then a redesign will be needed... you could just offer them a link to an alt page set up for that browser?

up to you mate

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Adobe Employee ,
Jun 13, 2017 Jun 13, 2017

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Hi,

Please see below thread and verify if your issue is fixed with latest build Muse 2017.0.3.20.

Adobe Muse CC 2017.0.3 is now live

Thanks

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