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File Upload Hangs at 82%

New Here ,
Sep 05, 2017

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I have a site file that I use a lot. I create a page, add a video for the client review, and upload. Never had a problem until now. I go to upload to FTP and it starts uploading EVERYTHING... not just changed items, even though it's not checked. About 82% it hangs on a .js file upload.

The Adobe tech really wasn't much help. Any thoughts are appreciated.

I can upload other sites just fine. Seems to be a problem with this one.

Screen Shot 2017-09-05 at 11.20.12 AM.png

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File Upload Hangs at 82%

New Here ,
Sep 05, 2017

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I have a site file that I use a lot. I create a page, add a video for the client review, and upload. Never had a problem until now. I go to upload to FTP and it starts uploading EVERYTHING... not just changed items, even though it's not checked. About 82% it hangs on a .js file upload.

The Adobe tech really wasn't much help. Any thoughts are appreciated.

I can upload other sites just fine. Seems to be a problem with this one.

Screen Shot 2017-09-05 at 11.20.12 AM.png

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115

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Sep 05, 2017 0
Sep 05, 2017

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Hey rickmorton,

Is it something you are facing after updating Muse?

Also, try exporting it is as HTML and if it bevaes similarly?

Regards,

Ankush

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Sep 05, 2017 0
New Here ,
Sep 05, 2017

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Yes. I think so. I have a lot of pages. don't really want to export as HTML. I wish I could just do the one page, but apparently not. It's hanging on the .js file. Tech support was really no help at all.

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Sep 05, 2017 0
Adobe Community Professional ,
Sep 05, 2017

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Exporting as html was not meant to be the final solution but maybe detects the issue.

Do you use any 3rdparty widgets? Ask them as well.

Could you provide a link to watch the already existing site?

Uwe

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Sep 05, 2017 1
Sep 06, 2017

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Many appologies to find you in this trouble.

However, would you mind sharing your .muse file with us so that we can investigate and t5ry fixing it.

For sharing the file you can follow the steps explained here - https://forums.adobe.com/docs/DOC-8652 and send the link to me in a private message.

For doing a private message hover the mouse on my picture and click "message"

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Sep 06, 2017 1