Highlighted

Files on the server are missing or incorrect

Community Beginner ,
Jul 25, 2017

Copy link to clipboard

Copied

I am using the latest version of Muse. Uploading my muse created site to business catalyst yet on browsers i get the message files on the server are missing or incorrect. I have tried everything and most of my images or mp4 widgets do not even load. Site: www.quantsavvy.com

Correct answer by Quant_Savvy | Community Beginner

The issue was with widgets from Musethemes. The table connect widget and the video essential widget . They used to work perfectly but something happened since I last updated my muse app. I removed the widgets that were causing the issue and now the site works.

Views

216

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Files on the server are missing or incorrect

Community Beginner ,
Jul 25, 2017

Copy link to clipboard

Copied

I am using the latest version of Muse. Uploading my muse created site to business catalyst yet on browsers i get the message files on the server are missing or incorrect. I have tried everything and most of my images or mp4 widgets do not even load. Site: www.quantsavvy.com

Correct answer by Quant_Savvy | Community Beginner

The issue was with widgets from Musethemes. The table connect widget and the video essential widget . They used to work perfectly but something happened since I last updated my muse app. I removed the widgets that were causing the issue and now the site works.

Views

217

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 25, 2017 0
Community Beginner ,
Jul 25, 2017

Copy link to clipboard

Copied

This is weird because if I click 'reload this page' in the browser then it all loads properly. What is going on????

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 25, 2017 0
Adobe Community Professional ,
Jul 25, 2017

Copy link to clipboard

Copied

The site works absolutely perfect on my side?

Did you clear browser cache? Did you try different devices/computers?

Uwe

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 25, 2017 1
Community Beginner ,
Jul 25, 2017

Copy link to clipboard

Copied

The site works perfectly on my frontend.

Try this if you use chrome to do an hard reload.

Push F12 or Ctrl+Shift+J to "Open Developer Tools" on Windows (On Mac: Cmd+Opt+I) then you can right click on the refresh icon and select 'Empty Cache and Hard Reload'

screenshot

  • For Windows and Linux:Shift+F5 or Ctrl+ShiftR

  • For Mac: Cmd+Shft+R😞

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 25, 2017 1
Community Beginner ,
Jul 25, 2017

Copy link to clipboard

Copied

The issue was with widgets from Musethemes. The table connect widget and the video essential widget . They used to work perfectly but something happened since I last updated my muse app. I removed the widgets that were causing the issue and now the site works.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 25, 2017 0