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Footer is not working on mobile device

Participant ,
May 26, 2017

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Hi Guys,

I’m working on a mobile version of a website, but the problem is that the footer is not lined up at the button (iphone 6s),

it is cut off.

Homepage

Does anyone know a solution?

Thanx for your help!

Wolfram

Adobe Community Professional
Correct answer by fotoroeder | Adobe Community Professional

In my case it should be more "sodele"

You didn`t set your footer. On both master pages. Click the far left arrow:

Bildschirmfoto 2017-05-29 um 14.17.02.png

Drag it up to your "Hilfslinie", or whereever you need it:

Bildschirmfoto 2017-05-29 um 14.20.00.png

and your footer object gets this check marker:

Bildschirmfoto 2017-05-29 um 14.14.11.png

This should solve it.

I didn`t check all pages now for any design features. I don´t have iPhone 4567 – watch out.

Hope this helps

Uwe

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Footer is not working on mobile device

Participant ,
May 26, 2017

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Hi Guys,

I’m working on a mobile version of a website, but the problem is that the footer is not lined up at the button (iphone 6s),

it is cut off.

Homepage

Does anyone know a solution?

Thanx for your help!

Wolfram

Adobe Community Professional
Correct answer by fotoroeder | Adobe Community Professional

In my case it should be more "sodele"

You didn`t set your footer. On both master pages. Click the far left arrow:

Bildschirmfoto 2017-05-29 um 14.17.02.png

Drag it up to your "Hilfslinie", or whereever you need it:

Bildschirmfoto 2017-05-29 um 14.20.00.png

and your footer object gets this check marker:

Bildschirmfoto 2017-05-29 um 14.14.11.png

This should solve it.

I didn`t check all pages now for any design features. I don´t have iPhone 4567 – watch out.

Hope this helps

Uwe

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May 26, 2017 0
May 26, 2017

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Hi Wolfram,

I have tested your site and found that misbehaves only in Safari browser of Apple.

Not sure if this is a device specific issue.

Regards,

Ankush

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May 26, 2017 2
Adobe Community Professional ,
May 26, 2017

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On Android the footer is available.

I realize some strange, maybe "Android-behaviour" , the menu closes immediately after showing up.

Almost no chance to click something.

Also on desktop, the mobile footer is available.

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May 26, 2017 1
Participant ,
May 26, 2017

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Thank you as wel! is that a android-muse bug?

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May 26, 2017 0
Participant ,
May 26, 2017

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Thank you very much! Do you know a solution for this problem?

i tested the safarI-browser on PC, and it worked

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May 26, 2017 0
May 26, 2017

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Well, the Android bug has already been resolved in the Muse 2017.0.2 update.

Which version of Muse is using?

If you have a previous version then please update Muse or else you can also try fixing it by the solution mentioned here - Accordion widgets collapses when viewed on Android OS

Regards,

Ankush

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May 26, 2017 1
Participant ,
May 29, 2017

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I installed muse CC 2017 now, but the in the mobile Safari browser still exists.

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May 29, 2017 0
Adobe Community Professional ,
May 29, 2017

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Do you now have an issue with footer or menu (collapsing too fast)?

In both cases we would ask politely for a .muse? Reduced to one page with your issue – Master and one page.

Thanks

Uwe

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May 29, 2017 0
Participant ,
May 29, 2017

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Dear Uwe,

thank you. I posted only the footer-problem, but someone reported me that collapsing-issue on an android device.

Unfortunately I have not an android device so I cannot proof whether ist solved or not.

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May 29, 2017 0
Adobe Community Professional ,
May 29, 2017

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So, quickly pass a .muse via dropbox, let´s check what´s up. Or upload a new version and let´s check if we could see the issue as well.

I searched on my Android and found that collapsing menu.

As I cannot check iPhone 567, on desktop and under "Entwickler" it looks good.

Did you pin your footer? Pinning should be avoided on mobiles.

Uwe

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May 29, 2017 0
Participant ,
May 29, 2017

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so here is the link:

Dropbox - Muse_PWS

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May 29, 2017 0
Adobe Community Professional ,
May 29, 2017

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In my case it should be more "sodele"

You didn`t set your footer. On both master pages. Click the far left arrow:

Bildschirmfoto 2017-05-29 um 14.17.02.png

Drag it up to your "Hilfslinie", or whereever you need it:

Bildschirmfoto 2017-05-29 um 14.20.00.png

and your footer object gets this check marker:

Bildschirmfoto 2017-05-29 um 14.14.11.png

This should solve it.

I didn`t check all pages now for any design features. I don´t have iPhone 4567 – watch out.

Hope this helps

Uwe

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May 29, 2017 0
Participant ,
May 29, 2017

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Hi Uwe,

thanks for you screenshots. It's funny, because you sent me the screenshot of the pc-version.

But I had problems with the mobile Version. In the "phone"-version the footer was set correctly in the master page?!

Anyway, I set the footer now in the pc-masterpages as well and now it works.

Do the desktop settings affect the phone settings, also when I am not creating a responsive page?

Strange, but anyway thanks!! 😉

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May 29, 2017 0
Adobe Community Professional ,
May 29, 2017

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This is really strange, though. If it helped, great. To be honest I just watched the desktop version, I didn`t know, it affects the mobile version as well. Now it works perfect?

Best Regards

Uwe

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May 29, 2017 0
Participant ,
May 30, 2017

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yes it works on iphone 6 🙂

Thank you!

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May 30, 2017 0
Adobe Community Professional ,
May 30, 2017

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Like it.

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May 30, 2017 0