forced close down of the application

[vivianag15805204]

Does anyone had troubles while closing the application?

I mean, when i close down Muse stays always on the icon on the dock and I have to force the close down, I'm working with a CC (2017) version on Mac OS X Yosemite.

Thanks!

[ankushr40215001 · Accepted solution]

Hi,

I suggest getting in touch with Adobe Customer Care to get your issue resolved. Contact us | Adobe

They can investigate the issue and get to the root of the problem.

Thanks,

Ankush

[Harryscopic]

I have the same problem. Contacted support (cases 0189079774 and after)

but their suggestions only work one time, the problem persists even after a clean reinstall.

Windows 10, latest version of Muse Creative Cloud

There are other clues that you can tell it's not going to close:

- you can't open pages by double clicking, only by selecting "go to page" from the menu

- the page thumbnails don't redraw

- the asterisk remains on the site name even though you save it

- you can't close the thing, it hangs.

The site I'm working on is not big, only 8 pages, and no other apps in parallel.