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Forgot my hosting password and user name??? HELP!!!

New Here ,
Apr 12, 2019 Apr 12, 2019

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When updated to the latest MUSE, I tried to publish my.  All my credentials were missing and I forgot my user name & password.  How can I recover or set a new user name and password?

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correct answers 1 Correct answer

Community Expert , Apr 13, 2019 Apr 13, 2019

You need to contact your web hosting provider.   Your server's log-in credentials are very important.  You must keep that information in a safe place like a desk drawer or file cabinet.

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Community Expert ,
Apr 13, 2019 Apr 13, 2019

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You need to contact your web hosting provider.   Your server's log-in credentials are very important.  You must keep that information in a safe place like a desk drawer or file cabinet.

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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