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Form not working on contact us page.

New Here ,
Aug 06, 2019 Aug 06, 2019

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My contact form isn't working and giving me an error.

can someone please help me thank you

skgroup.com.au/contact-us.html

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correct answers 1 Correct answer

LEGEND , Aug 06, 2019 Aug 06, 2019

Check this: https://forums.adobe.com/docs/DOC-3581

There is a PHP issue on the server.

If I link to "skgroup.com.au/contact-us.html/form_check.php“ I get a „File not found“ error.

Try this: Use menu „File/Export to HTML“ and test if there are „.php“ files (form_check, form_process, …) in the exported „Scripts“ folder.

Then look into the server directory, if you find these files. If yes, contact your provider.

How (Muse, 3rd party FTP appliction) and what (all files, modified files) did you upload to

...

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LEGEND ,
Aug 06, 2019 Aug 06, 2019

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Check this: https://forums.adobe.com/docs/DOC-3581

There is a PHP issue on the server.

If I link to "skgroup.com.au/contact-us.html/form_check.php“ I get a „File not found“ error.

Try this: Use menu „File/Export to HTML“ and test if there are „.php“ files (form_check, form_process, …) in the exported „Scripts“ folder.

Then look into the server directory, if you find these files. If yes, contact your provider.

How (Muse, 3rd party FTP appliction) and what (all files, modified files) did you upload to the server?

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New Here ,
Aug 14, 2019 Aug 14, 2019

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Thank you, i had the php server corrected on server.

I have updated the email address in the muse file, however the email is not being received? do i have to update it somewhere else?

Thank you in advance

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LEGEND ,
Aug 15, 2019 Aug 15, 2019

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If I run the „form_check.php“ script on your Site, it tells me, there is an issue with spam control.

For investgaion reasons: Your issue may be related to this: https://forums.adobe.com/message/6787659#6787659

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