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FTP Connection with GO Daddy NOT WORKING

Community Beginner ,
May 31, 2017

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Hello,

Getting this error everytime I attempt to connect via FTP with muse: "Server not responding in time. FTP may not be supported on this server."

I've published two separate websites previously with Muse using this method and it doesn't seem to be functioning with as much ease. Both the previous websites were made through the cPanel web-hosting service that Go Daddy provides and we didn't come up against ANY troubles.

This time round is being !IMPOSSIBLE! and I'm not 100% confident with all of the terms when it comes to websites and the like.
But we've changed the undername, the passwords, the domain name, everything! Some help would be greatly appreciated as we need this website up and running by friday midday GMT

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FTP Connection with GO Daddy NOT WORKING

Community Beginner ,
May 31, 2017

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Hello,

Getting this error everytime I attempt to connect via FTP with muse: "Server not responding in time. FTP may not be supported on this server."

I've published two separate websites previously with Muse using this method and it doesn't seem to be functioning with as much ease. Both the previous websites were made through the cPanel web-hosting service that Go Daddy provides and we didn't come up against ANY troubles.

This time round is being !IMPOSSIBLE! and I'm not 100% confident with all of the terms when it comes to websites and the like.
But we've changed the undername, the passwords, the domain name, everything! Some help would be greatly appreciated as we need this website up and running by friday midday GMT

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May 31, 2017 0
Jun 01, 2017

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Hello,

Please have a look and follow the instructions given in this thread -Muse FTP not connecting to GoDaddy-hosted accounts.

Let us know if it still doesn't work.

Regards,

Ankush

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Jun 01, 2017 0
Community Beginner ,
Jun 01, 2017

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Hello,

This was absolutely no help sorry!

All our details are typed in correctly, it just won't upload:

Screen Shot 2017-06-01 at 18.44.46.png

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Jun 01, 2017 0
Community Beginner ,
Jun 01, 2017

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However: this website solved my issue:

How to upload your Adobe Muse site to Godaddy | Creativated.com

Alternatively I have a new problem which I would really like some help with:

Screen Shot 2017-06-01 at 19.09.29.png

I don't understand how to fix this?

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Jun 01, 2017 0
Jun 01, 2017

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Please try clicking "ignore" so it will create the required folder on its own.

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Jun 01, 2017 1