FTP problem - 530 error

Explorer ,
Jul 18, 2017 Jul 18, 2017

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I cannot publish my site from muse using FTP. I keep getting the "530" error, indicating an authorisation problem.

However, my dreamweaver FTP connection works fine with the same information (see below)

This is driving me crazy. What is the problem?

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correct answers 1 Correct Answer

Jul 18, 2017 Jul 18, 2017
Hi ingewertwijn,I see just a very small difference between the credentials you are putting Muse vs Dreamweaver.Please see the user id - in Dreamweaver the first letter is in upper case whereas in Muse it is lower case.Do make this correction in Muse and see if it gets connected?Regards,Ankush

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Jul 18, 2017 Jul 18, 2017

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Hi ingewertwijn,

I see just a very small difference between the credentials you are putting Muse vs Dreamweaver.

Please see the user id - in Dreamweaver the first letter is in upper case whereas in Muse it is lower case.

Do make this correction in Muse and see if it gets connected?

Regards,

Ankush

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Explorer ,
Jul 19, 2017 Jul 19, 2017

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Incredible! I did not know that userids were capital-sensitive. Thanks!

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Jul 19, 2017 Jul 19, 2017

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Glad that it helped, and yes, user id's are also case sensitive and generally they are preferred to be in lower cases especially for web projects.

Cheers,

Ankush

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