FTP upload error "original property must have px value"

[Studio C]

After updating a Muse CC 2017 file, I got this error message that immediately crashes Muse CC 18.

Any word on how to fix this issue without having to rebuild the entire site?

[laurenwolff]

I am having the exact same issue and need an answer from muse urgently!

[lightning20]

Exactly the same issue, really frustrating. We need answers Muse!

[ankushr40215001 · Accepted solution]

Hi All,

Apologies for the issue.

Looks like we are heading towards a bug.

I have observed that if we nest a menu widget within an accordion this crash happens.

I will be creating a bug report for this and share it with the product team.

However, this only happens with a file made in the previous version, if we create a new accordion and place the menu widget, it works fine.

Let me know if it helps you.

Regards,

Ankush

[shaynag78321155]

Hi Ankush,

Any updates on this bug since April? I updated my Muse CC to the 2018 & I am now running into this issue.  I really don't want to have to re - create the menu accordion if I do not have to. Any updates?

[ankushr40215001]

Hey Shayna,

At first I would like to compliment you for such a beautiful name.

Secondly, you really don't have to reconstruct the whole menu widget, I have found a very simple work around for it.

Please refer to this thread for screen shot for detailed explanation - Original property must have a px value.

On your master page reach out to the small breakpoints where there is an accordion set as the menu.

Right click and select "unlock". Select the accordion and you will find that it is set as "stretch to browser width".

Please change it to "responsive" and things should work fine.

Let me know if you still face any issues.

Thanks!

Ankush

[shaynag78321155]

Hi Ankush,

Thank you! And thank you for your quick response! I have two websites that I manage one for a restaurant and one for a salon. I had issues with both of them but the restaurant I was able to fix the issue with your detailed explanation above & it uploaded just fine after I made those adjustments. Now I am trying to fix the salons website & I have set the accordion to responsive like i did with the restaurants website, but I still get an error when uploading the salon. After further research I saw that you suggested on this page to create a new accordion to fix the issue. Is this what I should do next to solve the problem?

Thank you so much for all of your help

[ankushr40215001]

Hi,

Thanks for the detailed info.

Looks like there something which is getting overlooked. The best will be if I can also have a look at your salon site.

Delete all the pages except the Master and home and only place the accordion over there.

Save this as a new file and share it with me via any file sharing service like Dropbox.

Thanks!

Ankush

[shaynag78321155]

Hi  Ankush,

Thank you for your reply! What is your email that i can share it with you through drop box? I look forward to hearing from you soon

[ankushr40215001]

Hi,

You can send the link to me in a private message.

For doing a private message hover the mouse on my picture and click "message".

Thanks,

Ankush

[ankushr40215001]

Thanks for sharing your file Shayna. I found the root cause of your issue.

It was the the rectangle you placed over your menu widget in 1024 px breakpoint which was also set as "stretch to browser width".

I didn't knew if even setting a rectangle to "stretch to browser width" can cause the problem.

Well now we know the root cause the fix is simple. Please change it to responsive width and its done.

Hope this helped.

Thanks,

Ankush

[shaynag78321155]

Hi Ankush,

Thank you for the quick response back! After looking at the website again - 1024 break point was already set to responsive width on my original copy & when i tried uploading, i got the same error message. Thoughts?

[ankushr40215001]

Oh I see, the culprit was hiding behind that rectangle.

If just delete the rectangle there you will find an accordion sitting with "stretch to browser width".

Now I guess you know what to do.

[shaynag78321155]

THANK YOU so much for all of your help & support! I have successfully uploaded thanks to your help!

[ankushr40215001]

Glad I was able to utilize whatever my knowledge is and help you with the issue.

And thank you so much for tagging me as an expert.

Cheers,

Ankush