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Help - Adobe Muse text issues, no solution online

New Here ,
Mar 26, 2018

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Hi everyone,

I've been working on a client's website a while now and have run into a strange problem with text in Muse that I can't seem to find a solution to anywhere else online.

When previewing my website design in browsers on windows desktops, there seems to be the corrupted glyph symbol (square) that appears in my text. Even when changing the typeface to multiple others (acumin, proxima nova, arial etc) the squares still seem to appear in the text. When viewing this on a mac or iphone, they don't appear either, and they only appear sometimes on android devices when refreshing the page. This has been tested on multiple devices, so it's not a problem with one device in particular.

Usually when that square appears it means the typeface is missing some sort of glyph that I've typed, but in this case it seems the squares are just being appearing in random spots between words where there is no actual text, just spaces. I've wondered if it was a symbol for a line break or something that was causing the issue, but it wasn't that either, as I removed all line breaks and spaces and they still appeared. They also seem to only be appearing in one text box, where the font is the exact same as the one directly to the left of it, but if i copy the text from the one box to the other, the symbols still appear. This is shown in the two images attached.

Problem 1.PNG

Problem 2.PNG

I've checked in multiple browsers on as well and they will seem to all have a different effect. In Chrome and Edge on windows desktops the symbols are always there, in Firefox they are not. But in safari, chrome, and firefox on apple products they do not appear at all.

The symbols appear in the code itself within and outside of header tags (only in browers where the symbols are appearing though) so I know I can go into the code and remove them one by one manually, but I want to know exactly why these symbols are appearing in the first place, and how to stop them from appearing again.

If anyone knows what the problem is, it would be a big help. Here is a link to the live test site as well if that could help.  Test Site Here

Thanks,

- Justin

OK. Although it's an extra step, It would be an idea to paste the text into a plain text editor before placing it into Muse. That way you'll get rid of the hidden formatting. Windows is less forgiving than MacOS when it comes to formatting.

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Help - Adobe Muse text issues, no solution online

New Here ,
Mar 26, 2018

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Hi everyone,

I've been working on a client's website a while now and have run into a strange problem with text in Muse that I can't seem to find a solution to anywhere else online.

When previewing my website design in browsers on windows desktops, there seems to be the corrupted glyph symbol (square) that appears in my text. Even when changing the typeface to multiple others (acumin, proxima nova, arial etc) the squares still seem to appear in the text. When viewing this on a mac or iphone, they don't appear either, and they only appear sometimes on android devices when refreshing the page. This has been tested on multiple devices, so it's not a problem with one device in particular.

Usually when that square appears it means the typeface is missing some sort of glyph that I've typed, but in this case it seems the squares are just being appearing in random spots between words where there is no actual text, just spaces. I've wondered if it was a symbol for a line break or something that was causing the issue, but it wasn't that either, as I removed all line breaks and spaces and they still appeared. They also seem to only be appearing in one text box, where the font is the exact same as the one directly to the left of it, but if i copy the text from the one box to the other, the symbols still appear. This is shown in the two images attached.

Problem 1.PNG

Problem 2.PNG

I've checked in multiple browsers on as well and they will seem to all have a different effect. In Chrome and Edge on windows desktops the symbols are always there, in Firefox they are not. But in safari, chrome, and firefox on apple products they do not appear at all.

The symbols appear in the code itself within and outside of header tags (only in browers where the symbols are appearing though) so I know I can go into the code and remove them one by one manually, but I want to know exactly why these symbols are appearing in the first place, and how to stop them from appearing again.

If anyone knows what the problem is, it would be a big help. Here is a link to the live test site as well if that could help.  Test Site Here

Thanks,

- Justin

OK. Although it's an extra step, It would be an idea to paste the text into a plain text editor before placing it into Muse. That way you'll get rid of the hidden formatting. Windows is less forgiving than MacOS when it comes to formatting.

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Mar 26, 2018 0
Guide ,
Mar 26, 2018

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I would suggest it's due to the conversion of the Line Feed character between Windows and Mac. Was the text pasted in from another application?

David

Creative Muse

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Mar 26, 2018 0
New Here ,
Mar 26, 2018

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The text itself was copied from a website and then edited in muse. Here's the link to the original text.

https://italiana.ca/collections/fired-ovens-static/products/napoli-wood-gas-fired-oven

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Mar 26, 2018 0
Guide ,
Mar 27, 2018

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OK. Although it's an extra step, It would be an idea to paste the text into a plain text editor before placing it into Muse. That way you'll get rid of the hidden formatting. Windows is less forgiving than MacOS when it comes to formatting.

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Mar 27, 2018 0
New Here ,
Mar 27, 2018

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When pasting the text into something like notepad seems to not get rid of the hidden formatting but pasting the text into chromes search bar and then back into Muse did the trick! Thanks for the help.

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